02259nam a2200301Ia 4500 187861 BIBL 20160527191157.0 931116s1994 nyua b 000 0 eng 93042718 GB94-29698 30436960 0471000876 (pbk.) (OCoLC)29478312 HD38 .H3488 1994 658.4 20 Hartley, Robert F. Local 108600 Management mistakes & successes Robert F. Hartley. 4th ed. New York Wiley c1994. viii, 419 p. ill. 23 cm. Includes bibliographical references. IBM : the giant tumbles in coping with change -- Genentech : a planning delusion? -- Maytag : bungled planning in England -- Coca-Cola's classic planning blunder -- Contrast : Southwest Airlines : finding a strategic window of opportunity -- From monumental failure to outstanding success : the Edsel and the Mustang -- Sears : an organizational morass -- Campeau Corporation : a raider finds indigestion -- Continental Airlines : confrontational destruction of an organization -- Contrast : GM's Saturn : an organization builds on quality and customer satisfaction -- Harley Davidson : relinquishing dominance to a foreign upstart -- Contrast : Harley Davidson fights back -- A.C. Gilbert : flawed crisis management -- The savings and loan disaster : leadership greed on display -- Chrysler Corporation, early 1980s : "Can we even survive?" -- Contrast : Chrysler's great turnaround -- Contrast : Wal-Mart : leading to retailing's biggest -- United Way : where were the controls? -- The Yugo : a socialist fiasco in a competitive environment -- Days Inns : disavowing standards for the sake of growth -- Contrast : McDonald's : maximizing controls and sustaining vigorous growth -- The Dalkon Shield : mishandling the public trust -- Customer abuses : cigarettes, health clubs, small loans -- Contrast : Johnson & Johnson's Tylenol : regaining public trust - and yet...? -- Conclusions : what can be learned? Management Case studies. Local 130118 Management Decision making Management mistakes and successes. 143078 143078 0 0 0 658_400000000000000_H332M4 0 evl 137656 10 10 1 2016-05-27 Gift 276480 0 658.4 H332m4 80000001897423 2016-05-27 00:00:00 c.2 r:187861 z:NCC:D 6 0 0 0 658_400000000000000_H332M4 0 evl 137659 10 10 1 2016-05-27 276479 0 658.4 H332m4 80000001747362 2016-05-27 00:00:00 r:187861 z:NCC:D 6