TY - BOOK AU - Hansen,Gregory A. TI - Automating business process re-engineering: breaking the TQM barrier SN - 0130791792 AV - HD58.8 .H3633 1994 U1 - 658.5/62 20 PY - 1994/// CY - Englewood Cliffs, N.J. PB - PTR Prentice Hall KW - Organizational change KW - Computer simulation KW - Industrial management KW - Local KW - Quality control KW - Organizational effectiveness N1 - System requirements for computer disk: Macintosh; Includes bibliographical references and index ER -