TY  - BOOK
AU  - Batten,Joe D.
AU  - Batten,Gail
TI  - The confidence chasm
SN  - 0814453090
AV  - HM132 .B35
U1  - 301.11 
PY  - 1972///]
CY  - [New York]
PB  - American Management Association
KW  - Success
KW  - Local
KW  - Interpersonal relations
N1  - Includes bibliographical references
ER  -