@book{140311,
	author = {York, John.},
	title = {Calitividad : la mejora simultánea de la calidad y la productividad},
	publisher = {Marcombo},
	year = {1994.},
	series = {Colección productica},
	address = {Barcelona},
	note = {Translation of: Qualitativity : the simultaneous improvement of quality and productivity.}
}