TY - BOOK AU - Zack,Arnold ED - International Labour Office. TI - Grievance arbitration: a practical guide SN - 9221017222 AV - HD5481 .I573 1977 U1 - 658.31/54 PY - 1977/// CY - Geneva PB - International Labour Office KW - Grievance procedures KW - Local KW - Arbitration, Industrial N1 - "Based on a draft by Arnold M. Zack."; Includes bibliographical references ER -