Beyond total quality management toward the emerging paradigm Greg Bounds ... [et al.]. - New York McGraw-Hill c1994. - 817 p. - McGraw-Hill series in management . Includes bibliographical references and index. ISBN: 0070066787 LCCN: 93038388 Subjects--Topical Terms: Total quality management LC Class. No.: HD62.15 / .B49 1994 Dewey Class. No.: 658.5/62