TY - BOOK AU - Gattiker,Urs E. AU - Larwood,Laurie TI - End-user training T2 - Technological innovation and human resources SN - 0899256864 (alk. paper) AV - QA76.9.E53 E53 1990 U1 - 004/.01/9 20 PY - 1990/// CY - Berlin, New York PB - W. de Gruyter KW - End-user computing KW - Local N1 - Includes bibliographical references and indexes ER -