TY - BOOK AU - Hafer,John C. TI - The professional selling process SN - 0314011641 (student ed.) AV - HF5438.25 .H33 1993 U1 - 658.8/5 20 PY - 1993/// CY - Minneapolis/St. Paul PB - West Pub. Co. KW - Selling KW - Local KW - Industrial marketing N1 - Includes bibliographical references and index ER -