Townsend, Patrick L.

Quality in action 93 lessons in leadership, participation, and measurement Patrick L. Townsend, Joan E. Gebhardt. - New York, N.Y. J. Wiley c1992. - xxi, 262 p. ill. 24 cm.

Includes bibliographical references and index.

0471552062 (alk. paper) 24.95

91025776

GB93-31258


Total quality management
Industrial management

Quality control

HD62.15 / .T69 1992

658.5/62