00882nam a2200277Ia 4500 159164 BIBL 20160527183119.0 900724s1991 ilua b 00110 eng 90044669 0256098816 (International ed. : pbk.) 0256082405 DLC DLC DLC BUCG TS155 .S3244 1991 658.5 20 658.5 S371o4 Schonberger, Richard. Local 166386 Operations management improving customer service Richard J. Schonberger, Edward M. Knod, Jr. 4th ed., International student ed. Homewood, IL Irwin c1991. xvii, 926 p. ill. Includes bibliographical references and index. Production management Local 154127 Knod, Edward M. Local 120937 129124 129124 0 0 lcc 0 TS0155 S3244 01991 0 mbl 19889 12 12 20 2016-05-27 DonaciØn 237977 0 TS155 .S3244 1991 50000001966299 2016-05-27 00:00:00 c. 1 r:159164 z:NCC:D 6