Levit, Steve. <br/><br/>
Quality is just the beginning  managing for total responsiveness 
Steve Levit. 
 - New York  McGraw-Hill  c1994. 
 - xii, 206 p.  ill.  24 cm. 
<br/><br/> Includes index. 
<br/><br/><label>ISBN: </label>0070375925 (acid-free paper)  29.95 
<br/><br/><label>LCCN: </label>93040727  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management--United States.<br/>Just-in time systems--United States.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .L48 1994 
<br/><br/><label>Dewey Class. No.: </label>658.5/62