TY - BOOK AU - Omachonu,Vincent K. AU - Ross,Joel E. TI - Principles of total quality SN - 0963403060 AV - HD62.15 .O43 1994 U1 - 658.5/62 20 PY - 1994/// CY - Delray Beach, Fla. PB - St. Lucie Press KW - Total quality management KW - Quality control KW - Standards N1 - Includes bibliographical references and index ER -