TY  - BOOK
AU  - Ury,William
TI  - Getting past no: negotiating your way from confrontation to cooperation
SN  - 0553371312 (pbk.)
PY  - 1993///
CY  - New York
PB  - Bantam
KW  - Negotiation
KW  - Local
N1  - Includes bibliographical references (p. 183-189)
ER  -