Total quality in higher education
by Ralph G. Lewis, Douglas H. Smith.
- Delray Beach, Fla. St. Lucie Press c1994.
- xiii, 330 p. ill. 24 cm.
- The St. Lucie Press total quality series .
Includes bibliographical references and index.
0963403079 (alk. paper) 29.95
93023440
Education, Higher--Administration. Total quality management