01050nam a2200301Ia 4500 113984 113984 135110 BIBL 20170314114744.0 920623m19901989ck 00110 spa 92000668 9580410275 PR-PUCPR spa eng 658.812 G625i E HF5415.5 .G6618 1990 658.8/12 19 658.812 G625i E Goldzimer, Linda Silverman. 103578 "Primero estoy yo!" el mensaje que sus clientes le transmiten a usted... Linda Silverman Goldzimer with Gregory L. Beckmann ; translated by Adriana de Hassan. Bogotá Editorial Norma c1990. xiv, 253 p. Desarrollo Gerencial Translation of: I'm first: your customer's message to you. Includes index. Customer service Local 83492 Competition Local 78972 Success in business Local 175661 Beckmann, Gregory L. 59185 ddc 6 658.812 0 0 lc 0 0 mbl 12 12 20 2016-05-27 Norma 12.50 205025 0 HF5415.5 .G6618 1990 50000002038445 2016-05-27 00:00:00 6 0 0 ddc 0 0 10 10 1 2017-02-23 Donación 0.00 0 658.812 G625i E 1990 80000002561218 2017-03-14 00:00:00 6