@book{113514,
	author = {Latzko, William J.},
	title = {Calidad y productividad para directivos bancarios y financieros},
	publisher = {Ediciones Díaz de Santos},
	year = {c1988.},
	series = {Liderazgo en Banca},
	address = {Madrid},
	note = {Translation of: Quality and productivity for bankers and financial managers.}
}