@book{112320,
	author = {Tilton, Rita Sloan. and Jackson, J. Howard},
	title = {Secretarial procedures and administration},
	publisher = {South-Western Pub. Co.},
	year = {c1987.},
	address = {Cincinnati},
	edition = {9th ed.},
	note = {Rev. ed. of: Secretarial procedures and administration / Estelle L. Popham ... [et al.]. 8th ed. c1983.}
}