@book{107529,
	author = {Huge, Ernst C. and Ernst & Young Quality Improvement Consulting Group.},
	title = {Total quality},
	publisher = {Business One Irwin},
	year = {c1990.},
	series = {Business One Irwin/APICS series in production management},
	address = {Homewood, Ill.},
	note = {Statement of editorship from Preface.}
}