APA

Rich S. U., Harvard University, . (1963). Shopping behavior of department store customers: a study of store policies and customer demand, with particular reference to delivery service and telephone ordering. Boston: Division of Research, Graduate School of Business Administration, Harvard University.

Chicago

Rich Stuart U, Harvard University, . 1963. Shopping behavior of department store customers: a study of store policies and customer demand, with particular reference to delivery service and telephone ordering. Boston: Division of Research, Graduate School of Business Administration, Harvard University.

Harvard

Rich S. U., Harvard University, . (1963). Shopping behavior of department store customers: a study of store policies and customer demand, with particular reference to delivery service and telephone ordering. Boston: Division of Research, Graduate School of Business Administration, Harvard University.

MLA

Rich Stuart U, Harvard University, . Shopping behavior of department store customers: a study of store policies and customer demand, with particular reference to delivery service and telephone ordering. Boston: Division of Research, Graduate School of Business Administration, Harvard University. 1963.