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Retail marketing for employees, managers, and entrepreneurs Warren G. Meyer ... [et al.].

Colaborador(es): Detalles de publicación: New York Gregg Division, McGraw-Hill c1988.Edición: 8th edDescripción: 580 p. ill. 25 cmISBN:
  • 0070416982
Tema(s): Clasificación CDD:
  • 658.8/7 19
Clasificación LoC:
  • HF5429 .R52 1988
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Imagen de cubierta Tipo de ítem Biblioteca actual Biblioteca de origen Colección Ubicación en estantería Signatura topográfica Materiales especificados Info Vol URL Copia número Estado Notas Fecha de vencimiento Código de barras Reserva de ítems Prioridad de la cola de reserva de ejemplar Reservas para cursos
Libro Biblioteca Encarnación Valdés Colección General bev 658.87 R437 1988 (Navegar estantería(Abre debajo)) c. 3 Disponible 80000000796097
Libro Biblioteca Encarnación Valdés Colección General bev 658.87 R437 1988 (Navegar estantería(Abre debajo)) Disponible 80000000796071
Libro Biblioteca Encarnación Valdés Colección General bev 658.87 R437 1988 (Navegar estantería(Abre debajo)) c. 2 Disponible 80000000796089
Total de reservas: 0

Rev. ed. of: Retailing / Warren G. Meyer, Peter G. Haines, E. Edward Harris. c1982.

Includes index.

Tabla de contenidos provista por Syndetics

  • Careers in Retail Marketing(p. 2)
  • Unit 1 Exploring Retail Marketing(p. 4)
  • 1. What Is Retail Marketing?(p. 4)
  • 2. Classifying Product and Service Retailers(p. 12)
  • 3. Preparing for a Career in Retail Marketing(p. 21)
  • Unit 2 Starting Your Career(p. 30)
  • 4. Getting a Job in Retail Marketing(p. 30)
  • 5. Earning Your Salary(p. 38)
  • 6. Planning for Career Advancement(p. 44)
  • Unit 3 Looking Ahead(p. 52)
  • 7. Ownership and Management Opportunities(p. 52)
  • 8. Preparing for Management(p. 60)
  • 9. Preparing for Entrepreneurship(p. 66)
  • Marketing and Economics(p. 74)
  • Unit 4 Examining the Marketing Concept(p. 76)
  • 10. Private Enterprise and Profits(p. 76)
  • 11. Serving the Changing Consumer Market(p. 85)
  • 12. Consumer Behavior and Lifestyles(p. 92)
  • Unit 5 Considering Economic Factors(p. 100)
  • 13. Obtaining Marketing Information(p. 100)
  • 14. Marketing Environments(p. 108)
  • 15. Government's Role in Retail Marketing(p. 116)
  • Unit 6 Developing Retail Marketing Strategies(p. 127)
  • 16. Retail Marketing Trends(p. 127)
  • 17. The Marketing Information System(p. 140)
  • 18. Creating a Marketing Plan(p. 147)
  • Human Resources(p. 158)
  • Unit 7 Assessing Your Interpersonal Skills(p. 160)
  • 19. Understanding Yourself(p. 160)
  • 20. Getting Along With Your Co-workers and Supervisors(p. 166)
  • 21. Communicating Effectively(p. 173)
  • Unit 8 Enhancing Your Customer Relations(p. 184)
  • 22. Developing a Customer Service Attitude(p. 184)
  • 23. Creating a Positive First Impression(p. 189)
  • 24. Communicating With Customers(p. 195)
  • Unit 9 Developing Retail Marketing Personnel(p. 205)
  • 25. Supervising the Retail Worker(p. 205)
  • 26. Training Retail Marketing Employees(p. 214)
  • 27. Building the Retail Marketing Team(p. 223)
  • Selling(p. 232)
  • Unit 10 Understanding the Selling Function(p. 234)
  • 28. Analyzing Retail Selling(p. 234)
  • 29. Developing Product and Service Competencies(p. 242)
  • 30. Setting the Stage in Personal Selling(p. 250)
  • Unit 11 Helping Customers Buy Wisely(p. 259)
  • 31. Identifying Customer Wants and Needs(p. 259)
  • 32. Demonstrating Products and Services(p. 265)
  • 33. Helping Customers Make Buying Decisions(p. 273)
  • 34. Using Consumer Credit as a Selling Tool(p. 285)
  • Unit 12 Developing a Sales Force(p. 299)
  • 35. Maintaining the Right Corporate Image(p. 299)
  • 36. Measuring Sales Performance(p. 306)
  • 37. Coping With Change Through Personal Selling(p. 314)
  • Promotion(p. 325)
  • Unit 13 Learning About Promotion(p. 326)
  • 38. Promotion in Retail Marketing(p. 326)
  • 39. Promotion Goals(p. 335)
  • 40. Special Promotion Activities(p. 343)
  • Unit 14 Promotion Methods(p. 353)
  • 41. Developing Effective Advertising(p. 353)
  • 42. Visual Merchandising(p. 363)
  • 43. Creating Effective Displays(p. 372)
  • Unit 15 Managing Promotion(p. 381)
  • 44. Determining Promotion Objectives(p. 381)
  • 45. Establishing a Promotion Budget and Schedule(p. 389)
  • 46. Implementing The Promotion Plan(p. 395)
  • Merchandising and Operations(p. 406)
  • Unit 16 Processing the Product or Service(p. 408)
  • 47. Receiving and Checking Merchandise(p. 408)
  • 48. Marking Merchandise and Stockkeeping(p. 417)
  • 49. Maintaining Security and Controlling Theft(p. 425)
  • 50. Recording Sales Electronically(p. 433)
  • Unit 17 Pricing and Inventory Control(p. 445)
  • 51. Understanding Pricing Policies(p. 445)
  • 52. Calculating Retail Prices(p. 452)
  • 53. Inventory Control(p. 457)
  • Unit 18 Developing Merchandising Strategies(p. 469)
  • 54. Analyzing Stock Turnover(p. 469)
  • 55. Buying for a Profit(p. 475)
  • 56. Obtaining the Best Terms(p. 480)
  • 57. Preparing the Merchandise Plan(p. 488)
  • Planning for Entrepreneurship(p. 498)
  • Unit 19 Beginning Your Business Plan(p. 500)
  • 58. Identifying Your Business Opportunities(p. 500)
  • 59. Developing Your Business Plan(p. 507)
  • 60. Developing Your Marketing Plan(p. 512)
  • Unit 20 Organizing Your Business Operations(p. 522)
  • 61. Selecting Your Location(p. 522)
  • 62. Planning the Design and Layout(p. 530)
  • 63. Preparing Your Organization Plan(p. 538)
  • Unit 21 Completing Your Business Plan(p. 547)
  • 64. Understanding Financial Statements and Ratios(p. 547)
  • 65. Obtaining Financing(p. 554)
  • 66. Planning Your Grand Opening(p. 563)
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