Tabla de contenidos provista por Syndetics

• Preface(p. xxi)
• Part 1 The Basis of Management Theory and Science
• Chapter 1 Management: Science, Theory, and Practice(p. 3)
• Chapter 2 Management and Society: Social Responsibility and Ethics(p. 29)
• Part 2 Planning
• Chapter 3 The Nature and Purpose of Planning(p. 45)
• Chapter 4 Objectives(p. 64)
• Chapter 5 Strategies, Policies, and Planning Premises(p. 87)
• Chapter 6 Decision Making(p. 108)
• Summary of Major Principles, or Guides, of Planning(p. 128)
• Part 3 Organizing
• Chapter 7 The Nature and Purpose of Organizing(p. 133)
• Chapter 8 Basic Departmentation(p. 153)
• Chapter 9 Line/Staff Authority and Decentralization(p. 176)
• Chapter 10 Effective Organizing and Organizational Culture(p. 195)
• Summary of Major Principles, or Guides, of Organizing(p. 212)
• Part 4 Staffing
• Chapter 11 Human Resource Management and Selection(p. 217)
• Chapter 12 Performance Appraisal and Career Strategy(p. 248)
• Chapter 13 Manager and Organization Development(p. 272)
• Summary of Major Principles, or Guides, of Staffing(p. 294)
• Part 5 Leading
• Chapter 14 Managing and the Human Factor(p. 299)
• Chapter 15 Motivation(p. 317)
• Chapter 16 Leadership(p. 343)
• Chapter 17 Communication(p. 365)
• Summary of Major Principles, or Guides, of Leading(p. 389)
• Part 6 Controlling
• Chapter 18 The System and Process of Controlling(p. 393)
• Chapter 19 Control Techniques and Information Technology(p. 412)
• Chapter 20 Productivity and Operations Management(p. 438)
• Chapter 21 Overall and Preventive Control(p. 460)
• Summary of Major Principles, or Guides, of Controlling(p. 483)
• Part 7 International Management and the Future
• Chapter 22 International Management: Toward a Unified, Global Management Theory(p. 489)
• Name Index(p. 513)
• Organization and Product Index(p. 517)
• Subject Index(p. 519)