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Library Journal Review

Maccoby ( The Leader ) presents a study of how the individual relates to the organization, analyzing work motivation factors and leadership styles within the framework of ``technoservice.'' The opposite of a bureaucratic-industrial hierarchy, technoservice ``is characterized by . . . networks and teams; flexible work roles . . . management as strategic planning; and leadership that develops a motivating corporate culture which supports teamwork.'' Social character types studied within the organization are the Expert, Helper, Defender, Innovator, and Self-Developer. Maccoby concludes that today's ideal leader ``balances higher valuesintegrity, expert knowledge, innovation, responsiveness, equitywith pragmatic toughness and skill in facilitation and dialogue.'' An important study, highly recommended for all business collections. BOMC alternate. Lucy Heckman, St. John's Univ. Lib., Jamaica, N.Y. (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Publishers Weekly Review

Psychologist Maccoby (The Leader, The Gamesman) here examines how basic ``value drives''survival, pleasure, mastery, dignity, etc.function in a rapidly evolving American social order of indulgent affluence, entrepreneurial work-as-play and dual-career parenthood. What happens, for example, when quality-conscious workers are allowed to stop the assembly line? New employee-participation policies, like those of AT & T and SAS, among others, not only can enhance consumer satisfaction, Maccoby suggests, but also revolutionize the workplace social climate in terms of human values. In the technological age, argues the author, management innovators must grant workers free expression, ``respect as adults,'' access to information, clear notice of expectations and competent coaching to develop their potential. As incisive and temperate guidance for today's imperfectly understood social challenges, this work should prove invaluable. First serial to Spectrum magazine, Fortune Book Club alternate; author tour. (March) (c) Copyright PWxyz, LLC. All rights reserved

Booklist Review

There's a new generation in the work force, says business consultant Michael Maccoby. They want freedom, equality, personal satisfaction, development, balance, and change. Maccoby analyzes these leaders of tomorrow-and their impact on the workplace of today-through a collection of corporate stereotypes that typifies modern employees. These models are derived from seven years of research and interviews with key companies and their employees, with focus on the variety of personal motivation. An innovative study of the corporate mind-set. Notes; to be indexed. MES. 658.4'092 Leadership / Employee motivation / Organizational effectiveness [OCLC] 87-31432