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A Publication of the American Society for Public Administration

This book brings together forty-three original chapters by experts from diverse areas of public administrationincluding law, politics, personnel, and operationsto provide a comprehensive guide for effective practice.

Tabla de contenidos provista por Syndetics

• Part 1 Public Administration in a New Era
• 1 Challenges Confronting Public Administrators
• 2 The Evolving Role of the Federal Government
• 3 The Growing Importance of State Government
• 4 TrAnds Affecting Local Administrators
• 5 The Explosion of Technology
• 6 Shifting Demographic and Social Realities
• 7 Coping with Global InterdepAndence
• Part 2 Effective Administrative and Organizational Systems
• 8 Legal Tools for Accomplishing Administrative Responsibilities
• 9 Governance Structures for Enhancing Accountability and Responsiveness
• 10 Managing Intergovernmental Processes
• 11 Designing Effective Organizational Systems
• 12 Building the Capacity for Strategic Management
• Part 3 Strengthening Relationships with Legislatures, Elected and Appointed Officials, and Citizens
• 13 Developing Effective Relations with Legislatures
• 14 Responding to Elected and Appointed Officials
• 15 Empowering and Involving Citizens
• Part 4 Establishing Successful Policies and Programs
• 16 The Public Administrator2s Role in Setting the Policy AgAnda
• 17 Effective Policy Analysis
• 18 Implementing Public Programs
• 19 Evaluating Public Programs
• Part 5 Effective Budgeting and Fiscal Administration
• 20 Budgeting Methods for Public Programs
• 21 Strategies for Achieving Budgetary Goals
• 22 Accounting for Public Programs
• 23 Revenue Administration
• 24 Acquiring and Repaying Debt
• Part 6 Managing Human Resources
• 25 Managing Within Civil Service Systems
• 26 Compensating Public Employees
• 27 Appraising Employee Performance
• 28 Rewarding Successful Performance
• 29 Managing Poor Performers
• 30 Developing Executive and Managerial Talent
• 31 Managing Relations with Organized Employees
• 32 Enhancing Equal Employment Opportunity
• Part 7 Improving Operations and Services
• 33 Determining the Effectiveness of Government Services
• 34 Designing and Managing the Procurement Process
• 35 Managing Government Corporations and Enterprises
• 36 Using Coproduction to Deliver Services
• 37 Managing Information Systems
• 38 Effective Communications in Government
• 39 Managing Cycles of Growth and Decline
• Part 8 The Professional Practice of Public Administration
• 40 Balancing Competing Values
• 41 The Liability of Public Administrators
• 42 A Guide to Ethics for Public Servants
• 43 The Effective Public Administrators