Descripciones mejoradas de Syndetics:

Written as a result of years of research and endless discussions with thousands of business executives around the world. It shows the business executive how to take stock of his company or operation. Provides a method for getting beyond the chaos of day-to-day details to ask the right questions about a company's performance. At a time when business management techniques may have become too complicated, it shows how to get back to and act on the fundamentals.

Reseñas proporcionadas por Syndetics

Booklist Review

Hickman, author of Mind of a Manager, Soul of a Leader (Wiley, 1990), argues that the role of anyone responsible for managing an organization is to raise questions and to challenge oneself and one's co-workers--peers, subordinates, and superiors. Hickman offers 50 questions to help one get back to basics and make certain one's actions are directed toward accomplishing the organization's mission. He poses five questions in each of 10 categories--customers, quality, service, advantage, talent, motivation, trust, technology, alliances, and costs--and provides possible answers in the form of informative and fascinating case studies. Hickman's book is a helpful starting point for getting people to talk--and to think about what they do and why they do it. ~--David Rouse