Includes bibliographical references and index.

Part 1. Introduction to Management -- Chapter 1. Management -- Chapter 2. The History of Management -- Chapter 3. Organizational Environments and Cultures -- Chapter 4. Ethics and Social Responsibility -- Part 2. Planning -- Chapter 5. Planning and Decision-Making -- Chapter 6. Organizational Strategy -- Chapter 7. Innovation and Change -- Chapter 8. Global Management -- Part 3. Organizing -- Chapter 9. Designing Adaptive Organizations -- Chapter 10. Managing Teams -- Chapter 11. Managing Human Resource Systems -- Chapter 12. Managing Individuals and a Diverse Workforce -- Part 4. Leading -- Chapter 13. Motivation -- Chapter 14. Leadership -- Chapter 15. Managing Communication -- Part 5. Controlling -- Chapter 16. Control -- Chapter 17. Managing Information -- Chapter 18. Managing Service and Manufacturing Operations.

Make concepts and theories accessible with Williams’ “MGMT,” 13th Edition. The text grounds management concepts in foundational management research and theory, with each edition adding new theory and research that changes or updates our understanding of management. The proof is in the 100+ chapter endnotes per chapter, with research and articles ranging from Harvard Business Review to the Academy of Management Journal. Theories and concepts are simply good ideas that have been tested through rigorous scientific study and validated in real-world practice. Each chapter contains 50 to 60 detailed stories and examples that illustrate how managers are using management ideas in their organizations. Students will often remember the story or example first, and then the concept illustrated by the story or example. This text contains over a thousand specific, up-to-date examples and stories.