Developing Technologies in E-Services, Self-Services, and Mobile Communication : New Concepts.
Editor: Hershey : IGI Global, 2011Fecha de copyright: ©2011Descripción: 1 online resource (389 pages)Tipo de contenido:- text
- computer
- online resource
- 9781609606084
- 658.8/72
- HF5548.32 .D48 2011
| Imagen de cubierta | Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Ubicación en estantería | Signatura topográfica | Materiales especificados | Info Vol | URL | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | Prioridad de la cola de reserva de ejemplar | Reservas para cursos | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Libro electrónico | Biblioteca de Mayagüez Acceso en línea | HF5548.32 .D48 2011 (Navegar estantería(Abre debajo)) | Ebook c. 1 | Disponible | 50000003285755 | |||||||||||||
| Libro electrónico | Biblioteca Encarnación Valdés Acceso en línea | 658.8/72 (Navegar estantería(Abre debajo)) | Disponible | EBC3310958 |
Descripciones mejoradas de Syndetics:
Developing Technologies in E-Services, Self-Services, and Mobile Communication: New Concepts presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools. This book reviews specific e-services such as e-banking and e-health initiatives and offers new perspectives useful to industry professionals and academicians interested in the creation, application, and evaluation of a number of different mobile and electronic services.
Includes bibliographical references and index.
Title -- Copyright Page -- Preface -- Table of Contents -- Detailed Table of Contents -- Preface -- Section 1 E-Service and Self Services: Concepts, Challenges and Applications -- E-Services for Managing and Orchestrating Organizational Networks -- E-Services and the Codification of Informational Services -- Key Challenges for Delivering Web-Based IT Support Services -- E-Services and Australian Accounting Practices -- Online Self-Services -- Sponsored Search as a Strategic E-service -- Section 2 E-Services: Adoption, Perceptions and User Values -- The Adoption of "E-Banking" by Lebanese Banks -- The Impact of Online Product Presentation on Consumers' Perceptions -- A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper -- Section 3 Mobile Services: Acceptance and Consumer Values -- The Influence of Content and Trust on Consumers' Intention to Accept Mobile Advertisements -- Exploring the Factors Behind the Resistance to Mobile Banking in Portugal -- Consumer Value of Context Aware and Location Based Mobile Services -- Location-Based Services (LBS) in Micro-Scale Navigation -- Section 4 E-Services: Systems, Architecture and Methodologies -- Understanding Telehealth -- Introducing a First Step towards a Holistic Talent Management System Architecture -- Aligning Six Sigma and ITIL to improve IT Service Management -- Compilation of References -- About the Contributors -- Index.
"This book presents perspectives on the management, delivery and consumption, and creation of new e-services technologies and tools, reviewing specific e-services such as e-banking and e-health initiatives and offering new perspectives useful to industry professionals and academicians interested in the creation, application, and evaluation of a number of different mobile and electronic services"--Provided by publisher.
Description based on publisher supplied metadata and other sources.
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2021. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.