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Most discussion about Web design seems to focus on the creative process, yet turning concept into reality requires a strong set of deliverables--the documentation (concept model, site maps, usability reports, and more) that serves as the primary communication tool between designers and customers. Here at last is a guide devoted to just that topic. Combining quick tips for improving deliverables with in-depth discussions of presentation and risk mitigation techniques, author Dan Brown shows you how to make the documentation you're required to provide into the most efficient communications tool possible. He begins with an introductory section about deliverables and their place in the overall process, and then delves into to the different types of deliverables. From usability reports to project plans, content maps, flow charts, wireframes, site maps, and more, each chapter includes a contents checklist, presentation strategy, maintenance strategy, a description of the development process and the deliverable's impact on the project, and more.

Tabla de contenidos provista por Syndetics

• Preface(p. viii)
• 1 Introduction(p. 1)
• The Ten Deliverables (Stone Tablets Not Included)(p. 2)
• Layered, Like a Cake(p. 3)
• Some Assumptions(p. 4)
• General Process for Building a Diagram(p. 7)
• General Tips for Presenting Deliverables(p. 9)
• Part 1 User Needs Documents(p. 13)
• 2 Personas(p. 15)
• Personas at a Glance(p. 16)
• Persona Overview(p. 18)
• Creating Personas(p. 19)
• Presenting Personas(p. 36)
• Personas in Context(p. 43)
• 3 Usability Test Plan(p. 49)
• Test Plans at a Glance(p. 50)
• Test Plan Overview(p. 51)
• Creating Test Plans(p. 52)
• Presenting Test Plans(p. 64)
• Test Plans in Context(p. 68)
• 4 Usability Reports(p. 73)
• Usability Reports at a Glance(p. 74)
• Usability Reports Overview(p. 75)
• Creating Usability Reports(p. 76)
• Presenting Usability Reports(p. 96)
• Usability Reports in Context(p. 100)
• Part 2 Strategy Documents(p. 105)
• 5 Competitive Analysis(p. 107)
• Competitive Analyses at a Glance(p. 108)
• Competitive Analysis Overview(p. 109)
• Creating Competitive Analyses(p. 112)
• Presenting Competitive Analyses(p. 127)
• Competitive Analyses in Context(p. 132)
• 6 Concept Model(p. 137)
• Concept Models at a Glance(p. 138)
• Concept Model Overview(p. 141)
• Creating Concept Models(p. 142)
• Presenting Concept Models(p. 156)
• Concept Models in Context(p. 162)
• 7 Content Inventory(p. 167)
• Content Inventories at a Glance(p. 168)
• Content Inventories Overview(p. 169)
• Creating a Content Inventory(p. 170)
• Presenting Content Inventories(p. 187)
• Content Inventories in Context(p. 192)
• Part 3 Design Documents(p. 197)
• 8 Site Maps(p. 199)
• Site Maps at a Glance(p. 200)
• Site Maps Overview(p. 202)
• Creating Site Maps(p. 204)
• Presenting Site Maps(p. 218)
• Site Maps in Context(p. 225)
• 9 Flow Charts(p. 229)
• Flow Charts at a Glance(p. 231)
• Flow Charts Overview(p. 232)
• Creating User Flows(p. 234)
• Presenting Flow Charts(p. 250)
• Flow Charts in Context(p. 257)
• 10 Wireframes(p. 265)
• Wireframes at a Glance(p. 266)
• Wireframes Overview(p. 269)
• Creating Wireframes(p. 271)
• Presenting Wireframes(p. 296)
• Wireframes in Context(p. 306)
• 11 Screen Designs(p. 311)
• Screen Designs at a Glance(p. 312)
• Screen Design Overview(p. 313)
• Creating Screen Designs(p. 315)
• Presenting Screen Designs(p. 326)
• Screen Designs in Context(p. 336)
• Index(p. 341)

Notas de autor provistas por Syndetics

Dan Brown has been practicing information architecture and user experience design since 1994. Through his consulting work in both public and private sectors, he has improved enterprise communications for both Federal and Fortune 500 clients, currently the Federal Communications Commission. Dan writes and speaks frequently on information architecture, and contributed to the inaugural issue of UX Matters, a new online magazine dedicated to user experience design. Dan is very active in the local Washington, DC information architecture community, and serves on the advisory board for the Information Architecture Institute.