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Note: This is the bound book only and does not include access to MyCounselingLab® with Pearson eText. To order MyCounselingLab® with Pearson eText packaged with the bound book, use ISBN 0134276701.

A practical text that provides a look at basic helping skills used in a variety of disciplines and a number of issues common to helping relationships, processes, and interviews.

This pragmatic text describes basic helping skills used in a variety of disciplines, as well as a number of issues common to helping relationships, processes, and interviews. Suitable for both upper level undergraduate and entry level graduate students, the text focuses on skill acquisition, and includes a number of clinical cases and application exercises for promoting skill development.

The new Ninth Edition features a brand new expanded section on the basic helping skills (attending, listening, and action), as well as an additional new chapter contributed by Dr. Beth Robinson, Acadia University, on professional development and issues facing new helpers. Additional content new to this edition covers counseling in military settings, communication with LGBTQ clients, communication with immigrant and refugee clients, assessment of key components of client problems, SMART goals, and mindfulness interventions.

Also available with MyCounselingLab®

This title is also available with MyCounselingLab--an online homework, tutorial, and assessment program designed to work with the text to engage students and improve results. Within its structured environment, students see key concepts demonstrated through video clips, practice what they learn, test their understanding, and receive feedback to guide their learning and ensure they master key learning outcomes.

Tabla de contenidos provista por Syndetics

• Application Exercises(p. x)
• Preface(p. xii)
• Chapter 1 The Helping Professions(p. 1)
• What is Helping?(p. 3)
• Settings in Which Helpers Work(p. 5)
• Helper Qualities and Skills(p. 11)
• Tranining and Credentialing of Professional Helpers(p. 19)
• Summary(p. 21)
• Reflective Questions(p. 22)
• MyCounseling Lab(p. 22)
• Recommended Readings(p. 23)
• Chapter 2 The Helping Relationship(p. 24)
• The Importance of the Relationship to Clients(p. 25)
• Accurate Empathy(p. 25)
• Positive Regard(p. 31)
• Congruence (Genuineness)(p. 36)
• A Climate of Safety(p. 44)
• Summary(p. 44)
• Reflective Questions(p. 45)
• MyCounselingLab(p. 45)
• Recommended Readings(p. 46)
• Chapter 3 Communication Patterns in the Helping Process(p. 47)
• Ritualized Patterns of Communication(p. 48)
• Interactive Communication Patterns across Diverse Client Groups(p. 49)
• Silence(p. 62)
• Summary(p. 66)
• Reflective Questions(p. 67)
• MyCounselingLab(p. 68)
• Recommended Readings(p. 68)
• Chapter 4 Attending Skills(p. 69)
• Communication of Attentiveness(p. 70)
• Verbal Following Behavior and Selective Attention(p. 75)
• Cognitive and Affective Messages and Differentiation(p. 77)
• Effects of Responding to Cognitive Content(p. 78)
• Types of Affective Messages(p. 79)
• Effects of Responding to Affective Messages(p. 84)
• Attending to Context(p. 85)
• Summary(p. 86)
• Reflective Questions(p. 86)
• MyCounselingLab(p. 87)
• Recommended Readings(p. 87)
• Chapter 5 Listening Skills(p. 88)
• Paraphrase: Listening for Content(p. 89)
• Reflection of Feelings: Listening for Affect(p. 91)
• Summarization: Listening for Multiple Elements of Content and Affect(p. 96)
• Putting It All Together: Using Listening Skills in a Helping Interview(p. 105)
• Obstacles to Listening(p. 106)
• Summary(p. 107)
• Reflective Questions(p. 107)
• MyCounselingLab(p. 107)
• Recommended Readings(p. 108)
• Chapter 6 Action Skills(p. 109)
• Questions(p. 110)
• Reflection of Meaning Response(p. 114)
• Challenging Responses(p. 120)
• Summary(p. 126)
• Reflective Questions(p. 126)
• MyCounselingLab(p. 126)
• Recommended Readings(p. 127)
• Chapter 7 Managing the Helping Session(p. 128)
• The First Interview(p. 129)
• Cultural Variables and the First Interview(p. 129)
• Structuring of Initial Moments(p. 130)
• Client Reactions to Initial Interviews(p. 136)
• Intake Interview Content(p. 136)
• Handling Subsequent Interviews(p. 140)
• Terminating the Interview(p. 141)
• Terminating the Helping Relationship(p. 144)
• Summary(p. 149)
• Reflective Questions(p. 149)
• MyCounselingLab(p. 150)
• Recommended Readings(p. 150)
• Chapter 8 Conceptualizing Client Issues and Setting Change Goals(p. 151)
• The Clinet's World and Unmet Needs(p. 151)
• The Role of the Helper in Assessing Client Concerns(p. 154)
• Assessing Key Components of Client Issues(p. 155)
• Process and Outcome Goals(p. 158)
• Culturally Appropriate Helping Goals(p. 159)
• Elements of Effective Outcome Goals: Smart Goals(p. 160)
• Translating Vague Concerns into Specific Goals: Subgoals(p. 164)
• Client Resistace to Goal Setting and the Stages of Change Model(p. 166)
• Client Participation in Goal Setting(p. 170)
• Summary(p. 170)
• Reflective Questions(p. 171)
• Recommended Readings(p. 172)
• Chapter 9 Using Integrative Helping Strategies and Interventions(p. 173)
• Working With Client Feelings(p. 176)
• Working With Client Behaviors(p. 181)
• Working With Client Beliefs and Thoughts(p. 187)
• Working With Client Language, Symbolic Meaning, and Stories(p. 191)
• Working With Client Interactional Patterns and Relationships(p. 197)
• Summary(p. 209)
• Reflective Questions(p. 210)
• MyCounselingLab(p. 210)
• Recommended Readings(p. 211)
• Chapter 10 Considerations and Challenges for Beginning Helpers(p. 212)
• Profession Identity(p. 213)
• Clinical Supervision(p. 215)
• Networking(p. 219)
• Professional Affiliation and Credentialing(p. 220)
• Professional Development(p. 223)
• Ethical and Legal Issues(p. 224)
• Resources(p. 233)
• Rewards(p. 234)
• Self-Care(p. 235)
• Summary(p. 237)
• Reflective Questions(p. 238)
• MyCounselingLab(p. 238)
• Recommended Readings(p. 239)
• Appendix A Websites for the Ethical Codes and Related Standards of Professional Organizations for the Helping Professions(p. 240)
• Appendix B Counseling Strategies Checklist(p. 241)
• References(p. 248)
• Index(p. 260)

Notas de autor provistas por Syndetics

Sherry Cormier is Professor Emerita in the Department of Counseling, Rehabilitation Counseling, and Counseling Psychology at West Virginia University, a licensed psychologist, and a long-standing member of the American Counseling Association and the American Psychological Association. Her areas of specialty include counseling women, health and wellness, clinical supervision, and counseling skills and interventions. She is also the author of The Professional Counselor with Harold Hackney. She currently resides in the state of MD where she enjoys beachcombing, boating, hiking, and biking.