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This new edition of Managing a Global Workforce provides balanced and contemporary coverage of human resource management in the international marketplace. Directed at future general managers and international executives, rather than HR specialists, it is designed to help students as well as professionals recognize the critical human resource issues underlying the cultural and economic challenges they face.

Tabla de contenidos provista por Syndetics

• Preface(p. ix)
• 1 Introduction and Overview(p. 3)
• Trading Places in New Opportunities for Global Trade and Employment(p. 3)
• Introduction(p. 5)
• Global Market Context(p. 7)
• Key Perspectives in Global Workforce Management(p. 27)
• Book Overview(p. 35)
• Summary(p. 35)
• Questions for Chapter 1 Opening Scenario Analysis(p. 35)
• Case 1.1 The United Nations of Bananas(p. 36)
• Case 1.2 MNC Collaboration in Social Responsibility(p. 37)
• Recommended Website Resources(p. 39)
• Notes(p. 39)
• 2 Cultural Foundations of International Human Resource Management(p. 46)
• Volvo Is Learning from Its Chinese Partner, Geely(p. 46)
• Introduction(p. 47)
• Understanding Culture(p. 48)
• Major Models of National Culture(p. 56)
• Final Caveats on Culture and Global Workforce Management(p. 69)
• Summary(p. 71)
• Questions for Opening Scenario Analysis(p. 71)
• Case 2.1 Cross-Cultural Assessment over a Cup of Coffee(p. 72)
• Case 2.2 Culture Conflict South of the Border, Down Mexico Way(p. 73)
• Recommended Website Resources(p. 74)
• Notes(p. 74)
• 3 Changes and Challenges in the Global Labor Market(p. 79)
• The War for Skilled Immigrant Talent(p. 79)
• Introduction(p. 80)
• Globalization and the Sustainability Imperative(p. 81)
• Technological Advancements(p. 83)
• Increased Wage Inequality Among Workers(p. 85)
• Changes in Labor Force Demographics and Migration(p. 85)
• Emergence of the Contingent Workforce(p. 96)
• Offshore Sourcing Versus Onshoring(p. 100)
• Global Workforce Management Challenges(p. 103)
• Summary(p. 104)
• Questions for Opening Scenario Analysis(p. 105)
• Case 3.1 Chinese Are Moving to Africa to Make Shoes(p. 105)
• Case 3.2 India Is Sending Jobs Abroad(p. 106)
• Recommended Website Resources(p. 107)
• Notes(p. 108)
• 4 The Key Role of International HR Management in Successful MNC Strategy(p. 112)
• How Do MNCs Compete in Emerging Markets?(p. 112)
• Introduction(p. 113)
• Transfer of Finn-Specific Knowledge and Capabilities(p. 113)
• Global Leadership Talent Development(p. 114)
• Strategic Control Needs(p. 117)
• Competitive Strategies of Multinational Corporations(p. 118)
• Structuring for Optimal Global Performance(p. 121)
• Linking Human Resource Management Practices to Competitive Strategy and Organizational Structure(p. 123)
• Paradigm Shift of International HR Management from Contingency Model to Global Talent Management Process Development(p. 129)
• Summary(p. 134)
• Questions for Opening Scenario Analysis(p. 134)
• Case 4.1 Road Blocks to India's Apollo Tires' Acquisition of U.S.'s Cooper Tire(p. 136)
• Case 4.2 Is Accenture's Global Face Really a Facade?(p. 138)
• Recommended Website Resources(p. 139)
• Notes(p. 139)
• 5 Global Human Resource Planning(p. 143)
• "Who Are Our Employees, Anyway?"(p. 143)
• Introduction(p. 144)
• From Strategy to Decisions About Work Demand and Labor Supply(p. 145)
• Environmental Scanning(p. 146)
• Job Design for Meeting Global Strategy Work Demand(p. 151)
• Sources of Global Labor Supply for Meeting Work Demand(p. 159)
• HR Planning for the Longer Term(p. 174)
• Summary(p. 177)
• Questions for Opening Scenario Analysis(p. 178)
• Case 5.1 Gender Discrimination in Japan: Growing Challenges and Opportunities for All(p. 178)
• Case 5.2 A Google Search-For Talent(p. 180)
• Recommended Website Resources(p. 181)
• Notes(p. 181)
• 6 Global Staffing(p. 192)
• Global Staffing at the Royal Dutch/Shell Group(p. 192)
• Introduction(p. 193)
• Key Factors Affecting Global Staffing(p. 194)
• Global Recruitment of Human Resources(p. 211)
• Global Selection of Human Resources(p. 218)
• Summary(p. 224)
• Questions for Opening Scenario Analysis(p. 225)
• Case 6.1 Brazil's Economic Boom Needs More Talent(p. 225)
• Case 6.2 MNC Staffing Practices and Local Antidiscrimination Laws(p. 226)
• Recommended Website Resources(p. 228)
• Notes(p. 228)
• 7 Global Workforce Training and Development(p. 236)
• Well-intentioned but Misguided Expatriate Preparation and Training(p. 236)
• Introduction(p. 237)
• Strategic Role of Training and Development in the Global Marketplace(p. 238)
• Fundamental Concepts and Principles for Guiding Global Training and Development(p. 241)
• Training Imperatives for the Global Workforce(p. 251)
• Summary(p. 263)
• Questions for Opening Scenario Analysis(p. 263)
• Case 7.1 Safety Training Insights for Women Expats in India(p. 264)
• Case 7.2 HCN Supervisory Training Needs(p. 265)
• Recommended Website Resources(p. 267)
• Notes(p. 268)
• 8 Managing International Assignments(p. 275)
• Expatriate Innocence Abroad(p. 275)
• Introduction(p. 276)
• Expatriate Preparation, Foreign Assignment, and Repatriation(p. 277)
• New and Flexible International Assignments(p. 295)
• Summary(p. 300)
• Questions for Opening Scenario Analysis(p. 300)
• Case 8.1 Working in a Sheltered Enclave in Shanghai, China(p. 301)
• Case 8.2 Re-Entry Shock: A Family Affair(p. 302)
• Recommended Website Resources(p. 304)
• Notes(p. 304)
• 9 Global Workforce Performance Management(p. 311)
• Puzzling Performance Appraisal(p. 311)
• Introduction(p. 312)
• Performance Management Process(p. 313)
• Important Considerations for Global Performance Management(p. 319)
• Planning and Implementing Global Performance Appraisals(p. 332)
• Summary(p. 340)
• Questions for Opening Scenario Analysis(p. 340)
• Case 9.1 Overcoming Gender Stereotyping in Performance Management(p. 340)
• Case 9.2 Customizing HCN Performance Appraisal Design(p. 342)
• Recommended Website Resources(p. 343)
• Notes(p. 343)
• 10 Compensation for a Global Workforce(p. 353)
• Compensation Convergence(p. 353)
• Introduction(p. 354)
• Managing Compensation on a Global Scale: Fundamental Practices(p. 355)
• Key Compensation Considerations for Expatriates, HCNs, and TCNs(p. 371)
• Summary(p. 382)
• Questions for Opening Scenario Analysis(p. 382)
• Case 10.1 What Are the Most Rewarding Countries for Expatriates?(p. 382)
• Case 10.2 Regulating Executive Bonuses in the European Union(p. 383)
• Recommended Website Resources(p. 385)
• Notes(p. 385)
• 11 Global Employee Relations(p. 392)
• Workplace Demoralization and Death(p. 392)
• Introduction(p. 393)
• Current ER Issues(p. 394)
• Influence of MNCs and Unions on Global ER(p. 400)
• Summary(p. 420)
• Questions for Opening Scenario Analysis(p. 420)
• Case 11.1 High Cost of Plan Closings in Europe(p. 420)
• Case 11.2 Providing Expatriate EAP and Other Personal Care Services(p. 422)
• Recommended Website Resources(p. 423)
• Notes(p. 424)
• Name Index(p. 429)
• Subject index(p. 433)
• About the Authors(p. 449)

Notas de autor provistas por Syndetics

Charles Vance is a management professor with expertise in human resource management, training and development at Loyola Marymount University, USA. He previously worked at Northrop Grumman, the China-Europe International Business School and FedEx.
Yongsun Paik is an international business and management professor with an interest in international human resources management, cross-border mergers and acquisitions and joint ventures, and East Asian business management. He is at Loyola Marymount University, USA.