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Communicating for results a guide for business and the professions Cheryl Hamilton.

Por: Detalles de publicación: Belmont, CA Thomson/Wadsworth c2005.Edición: 7th edDescripción: xxii, 410 p. ill. 26 cm. 1 CD-ROM (4 3/4 in.)ISBN:
  • 0534606784 (pbk. : student ed.)
  • 0534606792 (instructor's ed.)
  • 0534606938 (CD-ROM)
Tema(s): Clasificación CDD:
  • 658.45 H2171c7 22
Clasificación LoC:
  • HD30.3 .H35 2005
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Disco Biblioteca Encarnación Valdés Colección General bev 658.45 H2171c7 (Navegar estantería(Abre debajo)) Disponible CD 80000002440074
Libro Biblioteca Encarnación Valdés Colección General bev 658.45 H2171c7 (Navegar estantería(Abre debajo)) Disponible 80000002440058
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Descripciones mejoradas de Syndetics:

This best-selling introduction to the basic concepts of business communication is designed to improve the communication skills of entry-level managers and employees, and to serve as a reference for experienced professionals who wish to refresh or update their communication skills. Separate chapters on the communication process, organizational theory and culture, and interpersonal communication theory form the foundation for later discussions of critical listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing and two chapters examine small groups and leadership processes. Four final chapters offer guidance in informative and persuasive presentations, including full-chapter coverage of language and delivery and full-chapter coverage of the use of visual aids. A highly-visual 4-color design, pedagogy that is as practical as it is effective, and a CD-ROM with sample business and professional scenarios, will help your students engage with the material and apply the text's concepts outside the classroom.

ESTE LIBRO INCLUYE UN DISCO

System requirements for accompanying CD-ROM: PC: Windows 98, NE, 2000, or XP; Pentium II 233 mhz; 32 MB RAM; Mac System: MAC OS 8.6 or later; PowerPC Processor or later; 64 MB RAM.

Includes bibliographical references (p. 367-387) and indexes.

Tabla de contenidos provista por Syndetics

  • 1 The Communication Process: An Introduction
  • 2 Organizational Communication
  • 3 Improving Interpersonal Relationships
  • 4 Effective Listening
  • 5 Nonverbal Communication in the Organization
  • 6 Overcoming Obstacles in Organizational Communication
  • 7 Basic Information for all Types of Interviews
  • 8 The Employment Interview
  • 9 Small-Group Communication and Problem Solving
  • 10 Participation And Leadership in Small Groups
  • 11 Informative Presentations
  • 12 Researching, Supporting, and Delivering Your Ideas
  • 13 Professional Visual Aids
  • 14 Persuasive Presentations: Individual or Team
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