Hotel Management and Operations edited by Michael J. O'Fallon, Denney G. Rutherford
Detalles de publicación: Haboken, New Jersey John Wiley & Son 2011.Edición: 5 th edDescripción: xviii, 494 p. 24 cmISBN:- 9780470177143
| Imagen de cubierta | Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Ubicación en estantería | Signatura topográfica | Materiales especificados | Info Vol | URL | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | Prioridad de la cola de reserva de ejemplar | Reservas para cursos | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Libro | Biblioteca de Mayagüez Colección General mb | TX 911.3 .M27 H663 2011 (Navegar estantería(Abre debajo)) | Disponible | 50000003180824 |
Descripciones mejoradas de Syndetics:
This newly updated edition is a compilation of readings, divided into nine sections, each examining a specific hotel department or activity. Each topic is examined through a variety of viewpoints on the duties, responsibilities, problems, and opportunities encountered there. Multidimensional case studies, taking a practical approach, challenge readers to identify the central issues involved in complex management problems, understand the structure and resources of the department in question, and find solutions that may help in managing other hotel resources and departments.
eigm 10/2010
Includes bibliographical references and index.
Tabla de contenidos provista por Syndetics
- Chapter 1 Overview
- Chapter 2 Organization
- Chapter 3 General Managers: A View at the Top
- Chapter 4 Operations: Rooms
- Chapter 5 Operations: Housekeeping, Engineering and Security
- Chapter 6 Food and Beverage Division
- Chapter 7 Marketing and Associated Activities
- Chapter 8 Financial Control and Information Management
- Chapter 9 Human Resources Policy Management
Notas de autor provistas por Syndetics
Michael J. O'Fallon , PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University.
Denney G. Rutherford , PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.