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PUBLIC ADMINISTRATION: CONCEPTS AND CASES offers a unique and highly regarded framework in which conceptual readings are paired with contemporary case studies that reflect real-world examples of administrative work, as well as new thinking and developments in the field. Case studies and examples cover topics such as the Columbia space shuttle disaster, the shootings at Columbine High School, and the war in Iraq--making it easy to engage students in the readings.

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• 1 The Search for the Scope and Purpose of Public Administration
• Reading 1.1 The Study of Administration
• Reading 1.2 The Study of Public Administration in the United States
• Case Study 1 The Blast in Centralia No. 5: A Mine Disaster No One Stopped
• Part I The Pattern Of Public Administration In America: Its Environment, Structure, And People
• 2 The Formal Structure: The Concept of Bureaucracy
• Reading 2 Bureaucracy
• Case Study 2 How Kristin Died
• 3 The General Environment: The Concept of Ecology
• Reading 3 The Ecology of Public Administration
• Case Study 3 William Robertson: Exemplar of Politics and Public Management Rightly Understood
• 4 The Political Environment: The Concept of Administrative Power
• Reading 4 Power and Administration
• Case Study 4 The Columbia Accident
• 5 Intergovernmental Relations (IGR): The Concept of Opportunistic Federalism
• Reading 5 From Cooperative to Opportunistic Federalism
• Case Study 5 Wichita Confronts Contamination
• 6 Internal Dynamics: The Concept of the Informal Group
• Reading 6 Hawthorne and the Western Electric Company
• Case Study 6 American Ground: Unbuilding the World Trade Center
• 7 Key Decision Makers Inside Public Administration: The Concept of Competing Bureaucratic Subsystems
• Reading 7 Inside Public Bureaucracy
• Case Study 7 The Decision to Go to War with Iraq
• Part II The Multiple Functions Of Public Administrators: Their Major Activities, Responsibilities, And Roles
• 8 Decision Making: The Concept of Incremental Choice
• Reading 8 The Science of "Muddling Through"
• Case Study 8 How A City Slowly Drowned
• 9 Administrative Communications: The Concept of Its Professional Centrality
• Reading 9 Administrative Communication (Or How to Make All the Rest Work): The Concept of Its Professional Centrality
• Case Study 9 The Shootings at Columbine High School: The Law Enforcement Response
• 10 Executive Management: The Concept of Collaborative Management Reading 10: Collaborative Processes: Inside the Black Box
• Case Study 10 Government as a Catalyst: Can It Work Again with Wireless Internet Access
• 11 Public Personnel Motivation: The Concept of the Public Service Culture
• Reading 11 The Public Service Culture
• Case Study 11 Who Brought Bernadine Healy Down?
• 12 Public Budgeting: The Concept of Budgeting as Political Choice
• Reading 12 The Politics of Public Budgets
• Case Study 12 Death of a Spy Satelitte Program
• 13 Administration Reorganization: The Concept of the Four Tides of Reform
• Reading 13 The Tides of Reform Revisited: Patterns in Making Government Work
• Case Study 13 Expectations
• Part III Enduring And Unresolved Relationships: Central Value Questions, Issues, And Dilemmas Of Contemporary Public Administration
• 14 The Relationship Between Politics and Administration: The Concept of Issue Networks
• Reading 14 Issues Networks and the Executive Establishment
• Case Study 14 Reinventing School Lunch: Transforming a Food Policy into a Nutrition Policy
• 15 The Relationship Between Bureaucracy and the Public Interest: The Concept of Administrative Responsibility
• Reading 15 Public Policy and the Nature of Administrative Responsibility
• Case Study 15 Torture as Public Policy
• 16 The Relationship Between Ethics and Public Administration: The Concept of Competing Ethical Obligations
• Reading 16 Public Administration and Ethics: A Prologue to a Preface
• Case Study 16 George Tenet and the Last Great Days of the CIA