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Organizational behavior : improving performance and commitment in the workplace / Jason A. Colquitt, Jeffery A. Lepine, Michael J. Wesson.

Por: Colaborador(es): Detalles de publicación: Boston : McGraw-Hill/Irwin, c2009.Descripción: xxi, 617 p. : col. ill. ; 27 cmISBN:
  • 9780073530086 (alk. paper)
  • 0073530085 (alk. paper)
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Descripciones mejoradas de Syndetics:

Using an informal, conversational style and examples from well-known companies, this text provdes scientifically-proven models and theories about organizational behaviour.

Includes bibliographical references and indexes.

Tabla de contenidos provista por Syndetics

  • Part I Introduction to Organizational Behavior
  • Chapter 1 What is Organizational Behavior?
  • Organizational Behavior defined Historical review of the rise of OB and related fields of study Introduction of an integrative model of OB
  • Chapter 2 Job Performance
  • The costs of poor performance Task performance Adaptability Citizenship behavior Counterproductive behavior
  • Chapter 3 Organizational Commitment
  • The costs of employee turnover Organizational commitment Psychological withdrawal (daydreaming, moonlighting, loafing) Physical withdrawal (tardiness, absenteeism, quitting)
  • Part 2 Individual Mechanisms
  • Chapter 4 Job Satisfaction
  • Job satisfaction defined Values Emotions Mood Job Characteristics
  • Chapter 5 Stress
  • Stress defined Job stressors Symptoms of strain Stress management principles
  • Chapter l6 Motivation
  • Need theories Intrinsic motivation Expectancy theory Equity theory Goal setting theory
  • Chapter 7 Trust, Justice and Ethics
  • Trustworthiness and trust Organizational justice Psychological contracts Codes of ethics
  • Chapter 8 Learning and Decision Making
  • Learning processes Goal orientation Stereotypes Attribution theory Heuristics and biases Decision making models
  • Part 3 Individual Characteristics
  • Chapter 9 Personality and Cultural Values
  • Personality Cultural Variables
  • Chapter 10 Ability
  • Abilities Experience Interests
  • Part 4 Group Mechanisms
  • Chapter 11 Team Characteristics
  • Defining groups and teams Interdependence Types of teams Group composition Stages of development Roles and norms
  • Chapter 12 Team Processes
  • Process loss and process gain Social loafing Communication Conflict Cohesiveness Collective efficacy Decision-making errors Conformity Groupthink Brainstorming
  • Chapter 13 Leadership: Power and Influence
  • Types of power Influence tactics Politics
  • Chapter 14 Leadership: Traits, Styles and Behaviors
  • Leader traits Leader behaviors Leader styles Situational models Transformational models
  • Part 5 Organizational Mechanisms
  • Chapter 15 Organizational Structure
  • Dimensions of structure Structural forms Determinants of structure Technology
  • Chapter 16 Organizational Culture
  • Cultural artifacts Culture types Culture change Socialization
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