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Supervision today! Stephen P. Robbins, David A. DeCenzo ; contributions by Robert M. Wolter.

Por: Colaborador(es): Detalles de publicación: Upper Saddle River, N.J. Pearson/Prentice Hall c2010.Edición: 6 th edDescripción: xxi, 449 p. ill. (chiefly col.) 28 cmISBN:
  • 0135038421
  • 9780135038420
Tema(s): Clasificación CDD:
  • 658.302 R632s6 22
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Libro Biblioteca Mons. Iñaki Mallona (Arecibo) Colección General ab 658.302 R632s6 (Navegar estantería(Abre debajo)) Disponible 60000010097951
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Supervision Today has earned a reputation of being the one of the most effective supervision books because it blends traditional and contemporary topics, as well as theories and experiential skills. Offering a three-tier learning system, it focuses on building readers' knowledge, improving their comprehension and applying concepts directly to skill development. Known for its lively tone and four-color design, it captures the latest in supervision literature and includes cases to invigorate any lecture. This edition includes new information on interviewing, employee loyalty, conflict resolution, and group development. This book is an essential resource for managers and supervisors.

Accompanied by: Self-assessment library 3.4 : insight into your skills, interests and abilities / Stephen P. Robbins.

Includes bibliographical references and index.

Tabla de contenidos provista por Syndetics

  • Part I Defining Supervision and Supervisory Challenges
  • 1 Supervision Definitions
  • 2 Supervision Challenges
  • Part II Planning, Organizing, Staffing, Controlling and Decision-Making
  • 3 Planning and Goal Setting
  • 4 Organizing
  • 5 Staffing and Recruiting
  • 6 Controlling
  • 7 Problem Analysis and Decision Making
  • Part III Motivating, Leading, Communicating, and Developing
  • 8 Motivating Followers
  • 9 Leading Followers
  • 10 Communicating Effectively
  • 11 Developing Groups
  • Part IV Appraisal, Safety, Negotiation, Change, and Labor Relations
  • 12 Performance Appraisal
  • 13 Workplace Health and Safety
  • 14 Conflict, Negotiation, Discipline and Politics
  • 15 Change Management
  • 16 Supervision and Labor Postscript: Personal Development
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