Descripciones mejoradas de Syndetics:

The most significant and expanded revision of it's history, Human Relations for Career and Personal Success, 8th edition will show readers how they can become more effective in their work and personal life through developing their human relations skills. A major theme of this book is that career and personal success are related. Success on the job often enhances personal success, and success in personal life can enhance job success. Formal and informal communication channels; Interpersonal communication and relationship building; Personality Disorders; Service-Oriented Organizational Citizenship behaviors; Culturally diverse teams; Microinequities; Anger Management; Crisis Management. Managerial, professional and technical workers who are forging ahead in their careers will find this book immediately useful in improving their workplace and personal relationships.

Tabla de contenidos provista por Syndetics

• Part I Understanding and Managing Yourself
• Chapter 1 Human Relations and You
• Chapter 2 Self-Esteem and Self-Confidence
• Chapter 3 Self-Motivation and Self-Discipline
• Chapter4 Emotional Intelligence, Attitudes, and Happiness
• Chapter 5 Values and Ethics
• Chapter 6 Problem Solving and Creativity
• Part II Dealing Effectively with People
• Chapter 7 Personal Communication Effectiveness
• Chapter 8 Communication in the Workplace
• Chapter 9 Getting Along with Your Manager, Coworkers, and Customers
• Chapter 10 Managing Conflict
• Chapter 11 Becoming an Effective Leader
• Chapter 12 Motivating Others and Developing Teamwork
• Chapter 13 Diversity and Cross-Cultural Competence
• Part III Developing Career Thrust
• Chapter 14 Getting Ahead in Your Career
• Chapter 15 Learning Strategies, Perception, and Coping with Lifespan Changes
• Chapter 16 Developing Effective Work Habits

Notas de autor provistas por Syndetics

An accomplished author, Andrew J. DuBrin, Ph.D., brings to his work years of research experience in human relations and business psychology. His research has been reported in Entrepreneur, Psychology Today, the Wall Street Journal, Fortune Small Biz, and over 100 national magazines and local newspapers. He has published numerous articles, textbooks, and well-publicized professional books. Dr. DuBrin received his Ph.D. from Michigan State University and is professor emeritus at the College of Business, Rochester Institute of Technology where he has taught organizational behavior, leadership and career management at the Rochester Institute of Technology.