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Personality and Intelligence at Work examines the increasingly controversial role of individual differences in predicting and determining behaviour at work. It combines approaches from organizational psychology and personality theory to critically examine the physical, psychological and psychoanalytic aspects of individual differences, and how they impact on the world of work.

Topics covered include the role of IQ at work as the best predictor of success, but also the importance of increasingly recognized social intelligences such as emotional intelligence (EQ). The significance of personality traits and the impact of temperaments on work performance are also examined, and the methods used to assess work behaviour and potential are reviewed. Psychological tests, which measure personality traits, are questioned as accurate predictors of behaviour at work, alongside other factors such as job satisfaction, productivity, absenteeism and turnover.

This thoroughly revised and updated edition of Personality at Work provides a comprehensive review of the relevant literature from psychology, sociology and management science. It will be of interest to students of organizational psychology and business and management studies, as well as HR professionals.

Tabla de contenidos provista por Syndetics

• List of figures(p. xi)
• Foreword(p. xii)
• Preface(p. xiv)
• 1 Individual differences at work(p. 1)
• Introduction(p. 1)
• The two disciplines of differential psychology(p. 2)
• The relationship between personality and intelligence(p. 5)
• Explaining the relationship(p. 7)
• Personality psychology(p. 13)
• Seven approaches to personality at work(p. 16)
• Personality and organisational behaviour(p. 22)
• Longitudinal studies at work(p. 26)
• Conclusion(p. 30)
• 2 Methods to assess work behaviour and potential(p. 31)
• Introduction(p. 31)
• The use of tests in selection and assessment(p. 32)
• Costing assessment and assessment trends(p. 34)
• Cognitive and mental-ability tests(p. 38)
• Personality tests(p. 38)
• Three crucial assessment issues(p. 40)
• Eight questions and answers about contemporary assessment(p. 44)
• Recommendations: Lessons from experience(p. 64)
• The advantages and disadvantages of testing(p. 68)
• Conclusion(p. 71)
• 3 Personality testing in the workplace(p. 73)
• Introduction(p. 73)
• A short history of industrial testing(p. 73)
• Testing in Europe today(p. 81)
• The occupational application of major tests(p. 86)
• Research on other tests(p. 106)
• Conclusion(p. 110)
• 4 Types, temperaments and traits at work(p. 112)
• Introduction(p. 112)
• Traits and types(p. 112)
• Typologies(p. 113)
• Temperaments(p. 118)
• Traits at work(p. 120)
• Does personality predict job performance?(p. 123)
• Personality and specific work behaviours(p. 128)
• Recent debates(p. 134)
• Why personality traits do not predict behaviour at work(p. 138)
• Conclusion(p. 140)
• 5 Personality disorders at work(p. 141)
• Introduction(p. 141)
• Traits and disorders(p. 145)
• Disorders at work(p. 151)
• The types(p. 154)
• Pathological organisations(p. 176)
• Conclusion(p. 178)
• 6 Cognitive ability at work(p. 180)
• Introduction(p. 180)
• Distinctions, differences and disagreements(p. 187)
• Intelligence and IQ: What managers should know(p. 189)
• Intelligence research and testing at work(p. 191)
• Intelligence and occupational performance(p. 193)
• The strong case for measuring intelligence(p. 198)
• Applications and implications of testing at work(p. 202)
• Controversies in intelligence research(p. 204)
• Conclusion(p. 209)
• 7 The social intelligences at work(p. 210)
• Introduction(p. 210)
• Business or managerial intelligence(p. 215)
• Emotional intelligence(p. 216)
• Emotional intelligence at work(p. 222)
• Management fads(p. 228)
• Conclusion(p. 230)
• 8 Creativity at work(p. 233)
• Introduction(p. 233)
• Defining creativity(p. 234)
• Creativity and intelligence(p. 238)
• Personality and creativity(p. 249)
• Creativity in business(p. 264)
• Conclusion(p. 267)
• 9 Attitudes, beliefs, styles and values at work(p. 268)
• Introduction(p. 268)
• Beliefs about work(p. 273)
• Belief in a just world(p. 274)
• The Protestant work ethic(p. 275)
• Perceived control(p. 277)
• Social values and work(p. 279)
• Style at work(p. 287)
• Conclusion(p. 291)
• 10 Integrity and dishonesty at work(p. 293)
• Introduction(p. 293)
• Personality, integrity and dishonesty(p. 297)
• Integrity testing(p. 300)
• Reviews of integrity tests(p. 304)
• Reactions to tests(p. 307)
• The tests themselves(p. 308)
• Integrity tests today(p. 311)
• Integrity test validity(p. 312)
• Conclusion(p. 317)
• 11 Competence at work(p. 318)
• Introduction(p. 318)
• Defining competence(p. 319)
• The nature of competence(p. 322)
• Competency lists(p. 324)
• Methods for deciding on competencies(p. 328)
• Research questions(p. 330)
• The competent organisation(p. 332)
• Conclusion(p. 333)
• 12 The future of differential psychology and assessment and selection(p. 335)
• Introduction(p. 335)
• The politics of assessment(p. 339)
• Changes that are with us(p. 341)
• Alternative approaches(p. 343)
• State-of-the-art conclusions(p. 345)
• The fate of organisations(p. 351)
• Evolutionary perspectives(p. 353)
• Changes in the workplace(p. 355)
• The value of differential psychology(p. 357)
• Conclusion(p. 358)
• References(p. 359)
• Author index(p. 393)
• Subject index(p. 403)

Notas de autor provistas por Syndetics

Adrian Furnham is Professor of Psychology at University College London and a fellow of the British Psychological Society.