Return on investment in training and performance improvement programs Jack J. Phillips.
Series Improving human performance seriesDetalles de publicación: Amsterdam Boston Butterworth-Heinemann c2003.Edición: 2nd edDescripción: xvii, 375 p. ill. cmISBN:- 0750676019 (alk. paper)
- 658.3/124 21
- HF5549.5.T7 P434 2003
| Imagen de cubierta | Tipo de ítem | Biblioteca actual | Biblioteca de origen | Colección | Ubicación en estantería | Signatura topográfica | Materiales especificados | Info Vol | URL | Copia número | Estado | Notas | Fecha de vencimiento | Código de barras | Reserva de ítems | Prioridad de la cola de reserva de ejemplar | Reservas para cursos | |
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| Libro | Biblioteca de Mayagüez Colección General mb | HF5549.5 .T7 P434 2003 (Navegar estantería(Abre debajo)) | Disponible | 50000003187936 |
Descripciones mejoradas de Syndetics:
The second edition of this bestselling book, 'Return on Investment in Training and Performance Improvement Programs,' guides you through a proven, results-based approach to calculating the Return on Investment in training and performance improvement programs.Jack Phillips has composed user-friendly ROI calculations, plus:*ten post-program data collection methods*ten strategies for determining the amount of improvement that is directly linked to training programs*ten techniques for converting both hard and soft data to monetary values'Return on Investment in Training and Performance Improvement Programs, Second Edition' continues as a primary reference for learning how to utilize ROI to show the contribution of training, education, learning systems, performance improvement, and change initiatives throughout organizations.The book also details implementation issues, provides worksheets, and pinpoints non-monetary program benefits. A case study takes the reader through the ROI process step-by-step.
Includes bibliographical references and index.
Tabla de contenidos provista por Syndetics
- Measuring the return on investment: key issues and trends
- ROI model
- Collecting data
- Isolating the effects of training
- Converting data to monetary benefits
- Tabulating program costs
- Calculating the return
- Identifying intangible measures
- ROI forecasting
- How to communicate results
- Implementation issues
- Appendix A Resources
- Appendix B How results-based are your HRD programs?