Diversity dynamics in the workplace Kecia M. Thomas.
Detalles de publicación: Australia Belmont, CA Thomson/Wadsworth c2005.Descripción: xix, 233 p. ill. 24 cmISBN:- 0155069209 (pbk.)
- 9780155069206 (pbk.)
- 658.3008 T4541d 22
- HF5549.5.M5 T457 2005
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Descripciones mejoradas de Syndetics:
This text explores organisational psychology topics such as leadership socialisation and career development from a diversity perspective in order to convey the challenges and opportunities that diversity may present within these organisational domains.
Includes bibliographical references (p. 201-214) and index.
Tabla de contenidos provista por Syndetics
- Preface(p. vii)
- Chapter 1 Diversity and the Workplace: Dynamic Worlds(p. 1)
- The Study of Work and Organizations(p. 3)
- The Dynamic World of Work(p. 7)
- A Dynamic Economy(p. 7)
- Dynamic Structures(p. 8)
- Dynamic Contracts(p. 8)
- The Dynamic Nature of Diversity(p. 9)
- Conceptual Ambiguity(p. 9)
- Shifting Metaphors(p. 9)
- Regional Diversity(p. 10)
- Changing Times(p. 10)
- Introduction to Diversity Dynamics(p. 11)
- Interdisciplinary Nature(p. 11)
- Need for Greater Application(p. 11)
- Outline of the Text(p. 12)
- Discussion Items(p. 15)
- Chapter 2 Recruitment and Organizational Attraction(p. 16)
- Defining and Appreciating Recruitment(p. 18)
- Recruitment and Organizational Effectiveness(p. 19)
- Kanter's Homosocial Reproduction(p. 19)
- ASA Cycle(p. 21)
- Recruiting Diverse Workers(p. 23)
- Constructing the Organizational Image: Recruitment Advertisements(p. 24)
- Recruiter Effects(p. 28)
- Conclusion(p. 30)
- Discussion Items(p. 32)
- Chapter 3 Diversity, Public Policy, and Organizational Decisions(p. 33)
- The Regulatory Environment(p. 33)
- Title VII of the Civil Rights Act of 1964(p. 34)
- Executive Order 11246(p. 37)
- Age Discrimination in Employment Act(p. 38)
- Americans With Disabilities Act of 1990(p. 39)
- Civil Rights Act of 1991(p. 40)
- Other Legislation and Documents Affecting Selection(p. 43)
- Uniform Guidelines on Employee Selection Procedures(p. 43)
- Major Supreme Court Cases(p. 44)
- Griggs v. Duke Power Company (1971)(p. 44)
- McDonnell Douglas Corp. v. Green (1973)(p. 46)
- Connecticut v. Teal (2001)(p. 47)
- Watson v. Ft. Worth Bank and Trust (1988)(p. 47)
- Wards Cove Packing Co. v. Atonio (1989)(p. 49)
- Regents of the University of California v. Bakke (1978)(p. 50)
- Where Are We Now? The Cases Involving the University of Michigan(p. 50)
- Conclusion(p. 52)
- Discussion Items(p. 52)
- Chapter 4 Socialization and the Newcomer Experience(p. 53)
- What Is Socialization?(p. 54)
- Ways of Thinking About Socialization(p. 57)
- How Is Socialization Accomplished?(p. 61)
- Training(p. 61)
- Desperately Seeking Socialization: Proactive Socialization(p. 68)
- Conclusion(p. 70)
- Discussion Items(p. 71)
- Chapter 5 Career Development: Barriers and Strategies(p. 72)
- Career Development as an Opportunity for Individual Vitality(p. 75)
- Career Development for Organizational Vitality(p. 76)
- Barriers to the Career Development of Nontraditional Employees(p. 76)
- External Barriers That Spill Over Into the Workplace(p. 78)
- Barriers That Exist Inside Organizations(p. 79)
- Lack of Opportunities for Mentoring(p. 80)
- Lack of Opportunities for Networking(p. 82)
- Strategies for Building Developmental Relationships for Career Development(p. 84)
- Suggestions for Individuals(p. 85)
- Recommendations for Organizations(p. 87)
- Conclusion(p. 88)
- Discussion Items(p. 89)
- Chapter 6 The Influence of Diversity on Group Dynamics and Outcomes(p. 90)
- Groups and the Nature of Organizations(p. 90)
- Potential Advantages of Diverse Groups(p. 91)
- Potential Disadvantages of Diverse Groups(p. 92)
- Theories That Explain Dysfunctions Within Diverse Groups(p. 96)
- Social Identity Theory(p. 96)
- Relational Demography(p. 99)
- Legacy Effects(p. 100)
- Stereotyping(p. 101)
- Stereotype Threat(p. 103)
- Self-Fulfilling Prophecies(p. 104)
- Cultural Differences(p. 106)
- Improving Diverse Groups(p. 107)
- Diversity Training and Increased Awareness(p. 107)
- Organization and Group Culture(p. 108)
- Selection(p. 108)
- Superordinate Goals(p. 108)
- Decrease Power Imbalance(p. 109)
- Encourage Nonwork Interactions(p. 109)
- Conclusion(p. 109)
- Discussion Items(p. 109)
- Chapter 7 Conflict, Perceptions of Justice, Privilege, and Diversity(p. 111)
- The Many Faces of Diversity Conflict(p. 113)
- Triggers of Diversity Conflict(p. 117)
- Competition(p. 117)
- Cultural Differences(p. 118)
- Expectations(p. 119)
- Privilege: An Overarching Theme(p. 120)
- What Is It?(p. 121)
- How Do You Know Who Has Privilege?(p. 121)
- Manifestations of Privilege in the Workplace(p. 121)
- Diversity Conflict: Good or Bad?(p. 124)
- Reducing Intergroup Conflict(p. 124)
- Cooperation(p. 125)
- Equality(p. 125)
- Intimacy(p. 125)
- Support(p. 125)
- Conclusion(p. 126)
- Discussion Items(p. 128)
- Chapter 8 Stressors in a Diverse Workplace(p. 129)
- What Is Stress?(p. 130)
- The Importance of Understanding Job Stress(p. 132)
- Stress and Individual Differences(p. 133)
- Implications of Job Stress(p. 133)
- Traditional Sources of Job Stress(p. 134)
- Task Demands(p. 134)
- Physical Demands(p. 135)
- Role Demands(p. 136)
- Interpersonal Demands(p. 138)
- Career Development(p. 138)
- Summary of Traditional Sources of Stress(p. 139)
- Sources of Stress for Diverse Populations(p. 139)
- Prejudice, Discrimination, and Harassment(p. 140)
- Solo or Token Role(p. 141)
- Social Isolation(p. 141)
- Stereotypes(p. 142)
- Affirmative Action Stigma(p. 143)
- John Henryism(p. 143)
- Bicultural Stress(p. 143)
- Intergroup Anxiety(p. 144)
- Strategies for Individuals and Organizations for Stress Management(p. 145)
- Conclusion(p. 146)
- Discussion Items(p. 147)
- Chapter 9 The Leadership-Diversity Dynamic: Breaking Barriers and Developing Multicultural Leaders(p. 148)
- Leadership and Its Role in Diversity Efforts(p. 149)
- Barriers to Leadership for a Diverse Workforce: The Glass Ceiling(p. 151)
- Evidence of the Glass Ceiling(p. 151)
- Reasons for the Glass Ceiling(p. 152)
- Strategies for Breaking the Glass Ceiling(p. 156)
- Individual Strategies(p. 157)
- Organizational Strategies(p. 157)
- Leadership for a Diverse Workforce(p. 159)
- Readiness for Multicultural Leadership(p. 159)
- Developing Multicultural Competence(p. 161)
- Emancipatory Leadership(p. 162)
- Conclusion(p. 163)
- Discussion Items(p. 164)
- Chapter 10 Diversity Orientations: Organizations(p. 165)
- Sue's Multicultural Development(p. 165)
- Cox's Acculturation Model(p. 171)
- Thomas and Ely's Diversity Paradigms(p. 173)
- Discrimination and Fairness(p. 175)
- Access and Legitimacy(p. 175)
- Learning and Effectiveness(p. 176)
- Broad Lessons(p. 177)
- Stages of Development(p. 177)
- Eliminate Assimilation and Conformity as Core Values(p. 178)
- New Thinking About Fairness(p. 178)
- Full Integration(p. 178)
- Identification and Engagement(p. 178)
- Conclusion(p. 179)
- Discussion Items(p. 179)
- Chapter 11 Diversity Orientations: Individuals(p. 180)
- What Is Identity?(p. 182)
- Identity Development Models(p. 182)
- Racial Identity Development: Blacks and Other People of Color(p. 182)
- Racial Identity Development: Whites(p. 185)
- Commonalities(p. 188)
- Identity Interactions(p. 189)
- Intersection of Individual Identity and Organizational Multicultural Development(p. 190)
- Conclusion(p. 193)
- Discussion Items(p. 194)
- Chapter 12 Conclusion: Strategies for Success(p. 195)
- Individuals(p. 196)
- Organizational(p. 196)
- References(p. 201)
- Name Index(p. 215)
- Subject Index(p. 221)