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This comprehensive text provides balanced and contemporary coverage of human resource management in the international marketplace. Directed at future general managers and international executives, rather than HR specialists, it is designed to help students as well as professionals recognize the critical human resource issues underlying the cultural and economic challenges they face. The book will enhance their skills in making effective HR decisions to cope with business challenges and opportunities.The book's approach is truly global in nature, not just focused on expatriates from the home country. The authors also recognize contemporary trends in the global business arena, including the growing use of contingent workers, strategic alliances, and offshore outsourcing arrangements, and the need to have an active influence on (if not manage directly) the workforce in these new organizational relationships.The text's practical, real-world emphasis is enhanced by student friendly tools in each chapter, including an opening case scenario to attract interest and emphasize topic importance; two additional end-of-chapter short cases to promote class discussion; Global Workforce Challenge vignettes; a profile of an international professional working in each chapter topic area; and recommended online resources for further reference and details.

Tabla de contenidos provista por Syndetics

• Foreword
• Preface
• 1 Introduction and Overview
• Attracting Factory Workers in China
• Introduction
• Global Market Context
• Key Perspectives in Global Workforce Management
• Book Overview
• Summary
• Questions for Opening Scenario Analysis
• Case 1.1 The United Nations of Bananas
• Case 1.2 MNC Collaboration in Social Responsibility
• Recommended Website Resources
• 2 Cultural Foundations of International Human Resource Management
• International Merger Misery at DaimlerChrysler
• Introduction
• Understanding Culture
• Major Models of National Culture
• Cultural Convergence versus Divergence
• Final Caveats on Culture and Global Workforce Management
• Summary
• Questions for Opening Scenario Analysis
• Case 2.1 Cross-Cultural Assessment over a Cup of Coffee
• Case 2.2 Culture Conflict South of the Border, Down Mexico Way
• Recommended Website Resources
• 3 Changes and Challenges in the Global Labor Market
• Vietnamese Vendors in Prague
• Introduction
• Globalization
• Technological Advancements
• Changes in Labor Force Demographics and Migration
• Emergence of the Contingent Workforce
• Offshore Sourcing
• Global Workforce Management Challenges
• Summary
• Questions for Opening Scenario Analysis
• Case 3.1 Free Movement of Labor Across National Borders
• Case 3.2 Europe: The New Destination for Latino Workers
• Recommended Website Resources
• 4 The Key Role of International HRM in Successful MNC Strategy
• Is Accenture's Global Face Really a Facade?
• Introduction
• Knowledge Transfer
• Global Leadership Training and Development
• Strategic Control Needs
• Competitive Strategies of Multinational Corporations
• Structuring for Optimal Global Performance
• Linking Human Resource Management Practices to Competitive Strategy and Organizational Structure
• Paradigm Shift of International Human Resource Management from Contingency Model to Process Development
• Development
• Summary
• Questions for Opening Scenario Analysis
• Case 4.1 Lenovo's Purchase of International Business Machine (IBM) PC Division
• Case 4.2 Foreign Buyouts Heighten Tensions in Germany
• Recommended Website Resources
• 5 Global Human Resource Planning
• "Who Are Our Employees, Anyway?"
• Introduction
• From Strategy to Decisions about Work Demand and Labor Supply
• External Environmental Scanning
• Job Design for Meeting Global Strategy Work Demand
• Sources of Global Labor Supply for Meeting Work Demand
• HR Planning for the Long-Term
• Summary
• Questions for Opening Scenario Analysis
• Case 5.1 HR Planning for Executive-Level Gender Diversity
• Case 5.2 A Google Search-For Talent
• Recommended Website Resources
• 6 Global Staffing
• Global Staffing at the Royal Dutch/Shell Group
• Introduction
• General Factors Affecting Global Staffing
• Global Recruitment of Human Resources
• Global Selection of Human Resources
• Summary
• Questions for Opening Scenario Analysis
• Case 6.1 MNC Staffing Practices and Local AntiDiscrimination Laws
• Case 6.2 Local Staffing for Global Business Outsourcing Success
• Recommended Website Resources
• 7 Global Workforce Training and Development
• Motorola University
• Introduction
• Strategic Role of Training and Development in the Global Marketplace
• Fundamental Concepts and Principles for Guiding Global Training and Development
• Training Imperatives for the Global Workforce
• Summary
• Questions for Opening Scenario Analysis
• Case 7.1 Training and Retaining Qualified Managers in China
• Case 7.2 HCN Supervisory Training Needs
• Recommended Website Resources
• 8 Managing International Assignments
• Expatriate Innocence Abroad
• Introduction
• Expatriate Preparation, Foreign Assignment, and Repatriation
• International Assignment Considerations for Special Expatriates
• New and Flexible International Assignments
• Summary
• Questions for Opening Scenario Analysis
• Case 8.1 Working in a Sheltered Enclave in Shanghai, China
• Case 8.2 Re-Entry Shock: A Family Affair
• Appendix 8.1 Important International Business Travel Considerations
• 9 Global Workforce Performance Management
• Puzzling Performance Appraisal
• Introduction
• Performance Management Process
• Important Considerations for Global Performance Management
• Planning and Implementing Global Performance Appraisal
• Summary
• Questions for Opening Scenario Analysis
• Case 9.1 Upstream Performance Management: Culture Shift at Citigroup
• Case 9.2 Customizing HCN Performance Appraisal Design
• Recommended Website Resources
• 10 Compensation for a Global Workforce
• Compensation Convergence
• Introduction
• Managing Compensation on a Global Scale: Fundamental Practices
• Key Compensation Considerations for Expatriates, HCNs, and TCNs
• Summary
• Questions for Opening Scenario Analysis
• Case 10.1 Europe Straining under Pension System Burden
• Case 10.2 Executive Pay: Increasing the Threat of China's Wealth Gap
• Recommended Website Resources
• 11 Global Employee Relations
• Union Trouble in Korea's Auto Industry
• Introduction
• Current ER Issues
• Influence of MNCs and Unions on Global ER
• Summary
• Questions for Opening Scenario Analysis
• Case 11.1 At Domino's, ER Begins with Managers
• Case 11.2 Age Discrimination in the Workplace
• Recommended Website Resources
• Notes
• Index
• About the Authors