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Hospitality information systems and E-commerce D.V. Tesone.

Por: Detalles de publicación: Hoboken, N.J. Wiley c2006.Descripción: xvii, 286 p. ill. 24 cmISBN:
  • 0471478490
Otro título:
  • Information systems and E-commerce
Tema(s): Clasificación LoC:
  • TX911.3.E4 T47 2006
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Descripciones mejoradas de Syndetics:

Hospitality Information Systems gives hospitality managers the tools they need to effectively use technology to benefit their business. Beginning with a focus on information technology basics and continuing on to explanations of hardware, software, and technology initiatives prevalent in all aspects of the hospitality industry, this groundbreaking first edition puts an emphasis on management decisions necessary to effectively purchase, implement and execute technology initiatives in a hospitality facility. Hospitality Information Systems gives hospitality managers an edge in conversing with technology professionals, and empowers readers with management awareness and terminology comprehension as it relates to the hospitality industry.

Includes bibliographical references and index.

gccoct2006

Tabla de contenidos provista por Syndetics

  • Preface
  • Acknowledgments
  • Part I General Applications
  • Chapter 1 Understanding Hospitality Information Systems and Information Technology
  • Chapter 2 Computer Hardware for Hospitality
  • Chapter 3 Computer Software for Hospitality
  • Chapter 4 Computer Networks and Telecommunications for Hospitality
  • Part II Hospitality Management and the Internet
  • Chapter 5 Electronic Commerce (E-Commerce)
  • Chapter 6 E-Information and Distribution Systems
  • Chapter 7 E-Business Strategies and Solutions
  • Part III Hospitality Functional Applications
  • Chapter 8 Computer Reservations Systems (CRS) and Global Distribution Systems (GDS)
  • Chapter 9 Property Management Systems (PMS) and Point of Sale Systems (POS)
  • Chapter 10 Accounting Control and Production Systems
  • Chapter 11 Marketing and Human Resources Management Systems
  • Chapter 12 Safety, Security, and Physical Plant Systems
  • Glossary
  • Index

Notas de autor provistas por Syndetics

D. V. Tesone, Phd, is Assistant Professor of Hospitality at the Rosen School of Hospitality Management at the University of Central Florida. He is the author of several textbooks as well as articles that have been published in the Journal of Hospitality and Tourism Education and the Journal of Applied Hospitality Management.
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