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For undergraduate/graduate-level courses in Management Skills and for faculty who want a more skills based approach in Principles of Management and Organizational Behavior.

This skills-based approach to management uses a unique five-step model and is filled with interactive exercises and examples and the latest in technology. Whetten and Cameron succeed in helping students understand, correct, practice, and give them numerous opportunities to translate correct practice into common practice. With a focus on the skills aspect of management , each chapter uses a 5-step process for assessing, prescribing, acquiring, and fine-tuning students' aptitudes. The book covers personal, interpersonal and group skills in an interactive way, and Whetten and Cameron include the latest research that reflects today's organizations, most of which rely on streamlined organizational structures and self-directed teams.

Tabla de contenidos provista por Syndetics

• Preface
• Introduction
• I Personal Skills
• 1 Developing Self-Awareness
• 2 Managing Personal Stress
• 3 Solving Problems Analytically and Creatively
• II Interpersonal Skills
• 4 Coaching, Counseling, and Supportive Communication
• 5 Gaining Power and Influence
• 6 Motivating Others
• 7 Managing Conflict
• III Group Skills
• 8 Empowering and Delegating
• 9 Building Effective Teams and Teamwork
• IV Specific Communication Skills
• Supplement A Making Oral and Written Presentations
• Supplement B Conducting Interviews
• Supplement C Conducting Meetings
• Appendix I Scoring Keys and Supplemental Materials
• Appendix II Glossary
• Appendix III References
• Index