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Two experienced library managers explain how to create a productive work place, as they weave practical advice and expert commentary into an easy-to-use resource.

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Library Journal Review

Noting that there are often four generations working in one facility and that each is motivated by different factors requiring different supervisory methods, this is one of the few books in library literature that addresses how to reward employees by considering generational differences. Authored by two experienced managers (Giesecke is dean of libraries and McNeil is associate dean of libraries, both at the University of Nebraska-Lincoln), this excellent guide will teach supervisors how to motivate staff, encourage a positive work ethic, and build teams. The advice on interviewing, hiring, training, and working with new employees is highly relevant. The authors also thoroughly address understanding group dynamics, maintaining awareness of diversity issues, and managing performance to attain workplace goals. New managers needing an outline of the fundamental principles of supervision as well as old hands who can benefit from a refresher course will find all the practical advice they need to accomplish their jobs. Highly recommended for all supervisors in any library.-Marie Bruni, Huntington Memorial Lib., Oneonta, NY (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.

Booklist Review

Management and supervision in libraries are more complex than ever. Not only is the workplace different but the workforce is often made up of four very different generations with very different educational backgrounds and work experiences. Moreover, often library supervisors have very little formal management training. Giesecke and McNeil, two experienced library managers, present a basic commonsense approach to solving management and supervisory challenges. They utilize real-world techniques and practices to help readers learn basic supervisory and management procedures and offer strategies and tips to handle difficult situations like firing employees and addressing poor performance. Chapters cover communication, how to create a positive working environment, managing teams, recognizing fundamental legal issues, and managing meetings. Most libraries will want to purchase this valuable guide for new supervisors and refresher for more experienced managers. --Susan Awe Copyright 2005 Booklist