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For undergraduate- and graduate-level (MBA) courses in Collective Bargaining and Employee Relations. Providing students with a realistic picture of actual collective bargaining and labor relations situations drawn from the authors considerable experiences, this distinctively up-to-date introduction contains separate chapters on benefits, wage issues, discrimination laws, and international labor relations, and integrates many recent examples throughout to support discussions. NEW - Global boxed information. Labor News sections. Tips from experts and labor profiles. Examples from labor contracts and hearings. Loaded with experimental exercises.

Tabla de contenidos provista por Syndetics

• Preface(p. XV)
• Part 1 Labor Relations Overview(p. 2)
• Chapter 1 History and Law(p. 2)
• The Roots of the American Labor Movement(p. 4)
• Growth of National Unions(p. 6)
• Early Judical Regulation(p. 17)
• Pro-Labor Legislation(p. 21)
• The Creation of a National Labor Policy(p. 23)
• Public Sector Collective Bargaining(p. 30)
• Summary(p. 38)
• Case Study 1-1 Injunction(p. 40)
• Case Study 1-2 Union Discipline(p. 40)
• Key Terms and Concepts(p. 41)
• Review Questions(p. 42)
• Exercise 1-1 Labor Heroes and Heroines(p. 42)
• Exercise 1-2 Sources of Labor Relations Information(p. 42)
• Chapter 2 Challenges and Opportunities(p. 44)
• Workplace Changes(p. 46)
• The Challenge of Global Competition(p. 52)
• Unions Adapting(p. 55)
• Workforce Changes: Why Unionize?(p. 65)
• Union Growth in Public Sector and Professions(p. 68)
• Workforce 2000(p. 71)
• Summary(p. 80)
• Case Study 2-1 Disciplinary Action(p. 82)
• Case Study 2-2 Company Unions(p. 83)
• Key Terms and Concepts(p. 84)
• Review Questions(p. 84)
• Exercise 2-1 Diversity and Unions(p. 85)
• Exercise 2-2 Attitudes toward Unions(p. 85)
• Part 2 The Collective Bargaining Process(p. 88)
• Chapter 3 Establishing a Bargaining Unit(p. 88)
• What is Collective Bargaining(p. 90)
• The National Labor Relations Board (NLRB)(p. 91)
• Bargaining Unit Determination(p. 94)
• Bargaining Unit Determination in the Public Sector(p. 101)
• Union Structure(p. 103)
• Public Sector Unions(p. 109)
• Representation Elections(p. 109)
• Union Security(p. 122)
• Individual Rights within Unions(p. 127)
• Summary(p. 129)
• Case Study 3-1 Duty of Fair Representation(p. 130)
• Case Study 3-2 Gissel Bargaining Order(p. 131)
• Key Terms and Concepts(p. 132)
• Review Questions(p. 133)
• Exercise 3-1 What Do You Really Know about Right-to-Work(p. 133)
• Exercise 3-2 Certification Election(p. 134)
• Chapter 4 Unfair Labor Practices(p. 136)
• Unfair Labor Practices by Employers(p. 138)
• Unfair Labor Practices by Labor Organizations(p. 154)
• Duty to Bargain in Good Faith(p. 157)
• Unfair Labor Practices in the Public Sector(p. 162)
• Summary(p. 163)
• Case Study 4-1 Unfair Labor Practice by an Employer(p. 166)
• Case Study 4-2 Unfair Labor Practice by a Union(p. 167)
• Key Terms and Concepts(p. 168)
• Review Questions(p. 168)
• Exercise 4-1 Protected and Prohibited Organizational Practices(p. 168)
• Exercise 4-2 Unfair Labor Practices(p. 169)
• Chapter 5 Negotiating an Agreement(p. 170)
• The Bargaining Process(p. 172)
• Bargaining Techniques(p. 189)
• Impasse(p. 197)
• Bargaining in the Public Sector(p. 211)
• Summary(p. 219)
• Case Study 5-1 Surface Bargaining(p. 221)
• Case Study 5-2 Negotiating(p. 222)
• Key Terms and Concepts(p. 225)
• Review Questions(p. 225)
• Exercise 5-1 Surface bargaining at St. Matthew's Hospital(p. 226)
• Exercise 5-2 Bargaining Techniques(p. 226)
• Part 3 Cost of Labor Contracts(p. 228)
• Chapter 6 Wage and Salary Issues(p. 228)
• Union Wage Concerns(p. 232)
• Management Wage Concerns(p. 235)
• Negotiated Wage Adjustments(p. 238)
• Wage Negotiation Issues(p. 252)
• Wage Surveys(p. 256)
• Costing Wage Proposals(p. 258)
• Union Wages and Inflation(p. 264)
• Public Employee Wage and Salary Issues(p. 264)
• Wage and Salary Issues in Professional Sports(p. 266)
• Summary(p. 274)
• Case Study 6-1 Work Schedules(p. 277)
• Case Study 6-2 Incentive Pay(p. 278)
• Key Terms and Concepts(p. 280)
• Review Questions(p. 280)
• Exercise 6-1 Current Wage Issues(p. 280)
• Exercise 6-2 Wage Provisions(p. 281)
• Chapter 7 Employee Benefits Issues(p. 282)
• Concession Bargaining(p. 284)
• Required Benefits(p. 289)
• Negotiated Benefits(p. 290)
• Income Maintenance Plans(p. 290)
• Medical Care(p. 302)
• Pay for the Time Not Worked(p. 308)
• Premium Pay(p. 315)
• Employee Services(p. 318)
• Public Sector Benefits Issues(p. 321)
• Summary(p. 322)
• Case Study 7-1 Paid Leaves of Absence(p. 325)
• Case Study 7-2 Vacation Pay(p. 326)
• Key Terms and Concepts(p. 327)
• Review Questions(p. 328)
• Exercise 7-1 Flexible Benefit Decisions(p. 328)
• Exercise 7-2 Paid Holiday Clause(p. 329)
• Chapter 8 Job Security and Seniority(p. 330)
• Seniority(p. 333)
• Calculation of Seniority(p. 334)
• Promotions(p. 339)
• Layoff and Recall Actions(p. 342)
• Shared Work/Short-Time Compensation(p. 346)
• Determining Ability(p. 346)
• Company Mergers(p. 348)
• Successorship(p. 354)
• Employee Alcohol and Drug Testing in Private Sector(p. 356)
• Public Sector Security Issues(p. 360)
• Summary(p. 364)
• Case Study 8-1 Antinepotism Rule(p. 369)
• Case Study 8-2 Drug Testing(p. 370)
• Key Terms and Concepts(p. 371)
• Review Questions(p. 371)
• Exercise 8-1 Job Security Provisions(p. 371)
• Exercise 8-2 Merging Seniority Lists(p. 372)
• Part 4 The Labor Relations Process in Action(p. 374)
• Chapter 9 Implementing the Collective Bargaining Agreement(p. 374)
• Reducing an Agreement to Writing(p. 376)
• Contract Enforcement(p. 382)
• Rights and Prohibited Conduct(p. 389)
• Public Sector Contract Enforcement Issues(p. 398)
• Summary(p. 399)
• Case Study 9-1 Contract Interpretation(p. 403)
• Case Study 9-2 Duty to Bargain(p. 404)
• Key Terms and Concepts(p. 406)
• Review Questions(p. 406)
• Exercise 9-1 Agreement Provisions(p. 406)
• Exercise 9-2 Provisional Intent(p. 407)
• Chapter 10 Grievance and Disciplinary Procedures(p. 408)
• Sources of Employee Grievances(p. 410)
• Steps in a Grievance Procedure(p. 414)
• Functions of Grievance Procedures(p. 416)
• Disciplinary Procedures(p. 419)
• Nonunion Grievance Procedures(p. 423)
• Public Policy Exceptions(p. 426)
• Grievance Mediation(p. 427)
• Public Sector Grievance Issues(p. 429)
• Summary(p. 430)
• Case Study 10-1 Insubordination of a Police Officer while in Pursuit of a Stolen Vehicle(p. 434)
• Case Study 10-2 Grooming Standards at Southwest Airlines(p. 435)
• Key Terms and Concepts(p. 435)
• Review Questions(p. 436)
• Exercise 10-1 Source of Grievances(p. 436)
• Exercise 10-2 Reducing a Policy to Writing(p. 437)
• Chapter 11 The Arbitration Process(p. 438)
• History and Legal State of Arbitration(p. 441)
• Types of Arbitration(p. 443)
• Selecting the Arbitrator(p. 446)
• Determining Arbitrability(p. 450)
• Hearing Procedures(p. 452)
• Case Preparation(p. 455)
• Contractual Issues(p. 457)
• Arbitration in the Public Sector(p. 468)
• Summary(p. 468)
• Case Study 11-1 Drug and Alcohol Testing(p. 472)
• Case Study 11-2 Arbitrability(p. 473)
• Key Terms and Concepts(p. 474)
• Review Questions(p. 475)
• Exercise 11-1 Alternative Dispute Resolution(p. 475)
• Exercise 11-2 Use of the Arbitration Process(p. 475)
• Chapter 12 Unions and Equal Employment Issues(p. 476)
• Major Federal Laws Affecting Diverse Workers(p. 478)
• Civil Rights Legislation(p. 479)
• Women and Equal Employment Opportunity(p. 486)
• Other Protected Classes(p. 491)
• Lifestyle Protection Statutes(p. 494)
• Public Sector EEOC Issues(p. 495)
• Summary(p. 497)
• Case Study 12-1 Reverse Racial Discrimination(p. 502)
• Case Study 12-2 Same-Sex Sexual Harassment(p. 502)
• Key Terms and Concepts(p. 503)
• Review Questions(p. 504)
• Exercise 12-1 Diversity Awareness(p. 504)
• Exercise 12-2 Attitudes toward Unions(p. 504)
• Appendix A Texts of Statutes(p. 507)
• National Labor Relations Act(p. 507)
• Labor-Management Relations Act(p. 526)
• Endnotes(p. 539)
• Glossary(p. 571)
• Photo Credits(p. 587)
• Index(p. 589)