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With an emphasis on decision-making, this book presents descriptive and inferential statistics, plus an assortment of business examples and real data. There is significant emphasis on using statistical software as a tool, with most examples presented in a spreadsheet environment.

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• 1 The Where, Why, and How of Data Collection
• What Is Business Statistics? Tools and Techniques for Collecting Data
• Samples and Sampling Techniques
• Types and Data Measurement Levels
• Your Computer
• 2 Graphs, Charts, and Tables Describing Your Data
• Frequency Distributions and Histograms
• Frequency Distributions
• Charts and Pie Charts
• Charts and Scatter Diagrams
• 2-A AJ's Fitness Center
• 2-B Westbrook Graphic Arts
• 3 Describing Data Using Numerical Measures
• Measures of Central Tendency of Variation the Mean and Standard Deviation Together
• 3-A Wilson Corporation
• 3-B Holcome Financial Planners
• 3-C AJ's Fitness Center
• 4 Using Probability and Discrete Probability Distributions
• The Basics of Probability
• Rules of Probability
• Probability Distributions
• Binomial Probability Distribution
• Poisson Probability Distribution
• 4-A Great Air Commuter Service
• 4-B Rutledg Collections
• 4-C Let's Make a Deal
• 4-D Belko Equipment Company
• 5 Continuous Probability Distributions
• The Normal Probability Distribution
• Continuous Probability Distributions
• 5-A East Mercy
• 6 Introduction to Sampling Distributions
• Sampling Error What It Is and Why It Happens
• Basics of Sampling Distributions
• Distribution of a Proportion
• 6-A Carpita Bottling Company
• 6-B Truck Safety Inspection
• 6-C Houston Nut and Candy Company
• 6-C High Country
• 7 Estimating Population Values
• Point and Confidence Interval Estimates the Appropriate Sample Size a Population Proportion
• 7-A Duro Industries, Inc
• 7-B Management Solutions, Inc
• 8 Introduction to Hypothesis Testing
• Hypotheses Tests for Means
• II Errors
• Tests for Proportions
• Tests for the Variances
• 8-A Campbell Brewery, Inc., Part 1
• 9 Hypothesis Testing and Estimation For Two Population Parameters
• Hypothesis Tests for Two Population Variances
• Tests and Estimation for Two Population Means and Hypothesis Tests for Two Population Proportions
• 9-A Green Valley Assembly Company
• 9-B U-Need-It Rental Agency
• 9-C Wilson Bearing Company
• 10 Analysis of Variance
• One-Way Analysis of Variance
• Complete Block Analysis of Variance
• Factor Analysis with Replication
• 10-A Consumer Information Association
• 10-B West Coast Bell System
• 11 Introduction to Linear Regression and Correlation Analysis
• Correlation
• Linear Regression Analysis for Regression Analysis
• 11-A Alamar Industries
• 11-B Continental Trucking
• 12 Multiple Regression Analysis and Model Building
• Introduction to Multiple Regression Analysis
• Qualitative Independent Variables
• With Nonlinear Relationships
• Regression the Aptness of the Model
• 12-A Dynamic Scales, Inc
• 13 Introduction to Quality and Statistical Process Control
• Quality Management and Tools for Process Improvement to Statistical Process Control Charts
• 13-A Izbar Precision Casters, Inc
• 14 Goodness-of-Fit Tests and Contingency Analysis
• Introduction to Goodness-of-Fit Tests to Contingency Analysis
• 14-A American Oil Company
• 14-B Bentford Electronics, Part 1
• 15 Introduction to Nonparametric Statistics
• Testing for Randomness Using the Runs Test
• Tests for Two Population Centers
• -Wallis One-Way Analysis of Variance
• 15-A Bentford Electronics, Part 2
• 16 Analyzing and Forecasting Time-Series Data
• Introduction to Forecasting and Time-Series Analysis
• -Based Forecasting Techniques
• Using Smoothing Methods
• 16-A Park Falls Chamber of Commerce
• 16-B The St Companies
• 16-C Wagner Machine Works
• 17 Introduction to Decision Analysis
• Decision Making Environments
• Criteria of Uncertainty
• Tree Analysis
• Preference Attitudes and Functions
• 17-A Rockstone International
• 17-B Hadden Materials and Supplies, Inc., Part
• 1 Hadden Materials and Supplies, Inc., Part 2
• Answers to Select Problems
• Appendixes
• Appendix A Random Numbers Table
• B Binomial Distribution Table
• C Poisson Probability Distribution Table
• D Standard Normal Distribution Table
• E Exponential Distribution Table
• F Values of for Selected Probabilities
• G Values of X for Selected Probabilities
• H F-Distribution Table
• I Critical Values of Hartley's Fmax Test
• J Distribution of the Studentized Range
• K Critical Values of in the Runs Table
• L Mann-Whitney U Test Probabilities
• M Mann-Whitney U Test Critical Values
• N Critical Values of T in the Wilcoxon Matched-Pairs Signed-Ranks Test
• Glossary
• Index