Descripciones mejoradas de Syndetics:

A classic resource, Planning for Results has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. The NEW Planning for Results continues that tradition in an all-in-one guide that outlines a tested, results-driven planning process--revamped and streamlined to enable libraries to respond quickly to rapidly changing environments. Nelson's brand new approach focuses on the essential steps necessary to draft a forward-looking plan for any public library, regardless of organizational structure or size. New to this edition is an information-gathering toolkit for performing research and using customer surveys to provide a higher, more responsive level of service. The recommended planning time line has been reduced from eight to ten months down to four months in this edition and the previous twenty-three planning tasks have been combined to make twelve. Benefit from improvements to the process based on feedback from librarians around the country as you learn how to:

Design a planning process, customized to your setting, with the help of Nelson's do's and dont's, in-depth case study, and sample forms. Utilize toolkit resources to plan your route, reach consensus, and keep staff informed. Use the thirteen workforms to simplify, organize, explain, and implement the process.

With the tools in The New Planning for Results, librarians will be equipped to react swiftly by surveying the environment and transforming services to effectively meet changing community needs.

Tabla de contenidos provista por Syndetics

• Foreword(p. vii)
• Acknowledgments(p. xi)
• Introduction(p. 1)
• Part 1 The Planning Process(p. 11)
• Chapter 1 Prepare: Planning to Plan(p. 13)
• Task 1 Design the Planning Process(p. 15)
• Task 2 Prepare Board, Staff, and Committee(p. 31)
• Chapter 2 Imagine: Identifying Possibilities(p. 41)
• Task 3 Determine Community Vision(p. 44)
• Task 4 Identify Community Needs(p. 50)
• Chapter 3 Design: Inventing the Future(p. 61)
• Task 5 Select Service Responses(p. 64)
• Task 6 Write Goals and Objectives(p. 78)
• Chapter 4 Build: Assembling the Future(p. 89)
• Task 7 Identify Preliminary Activities(p. 92)
• Task 8 Determine Resource Requirements(p. 102)
• Chapter 5 Communicate: Informing the Stakeholders(p. 117)
• Task 9 Write the Basic Plan and Obtain Approval(p. 119)
• Task 10 Communicate the Results of the Planning Process(p. 124)
• Chapter 6 Implement: Moving into the Future(p. 129)
• Task 11 Allocate or Reallocate Resources(p. 132)
• Task 12 Monitor Implementation(p. 141)
• Part 2 Public Library Service Responses(p. 145)
• Basic Literacy(p. 151)
• Business and Career Information(p. 156)
• Commons(p. 161)
• Community Referral(p. 166)
• Consumer Information(p. 172)
• Cultural Awareness(p. 178)
• Current Topics and Titles(p. 183)
• Formal Learning Support(p. 188)
• General Information(p. 195)
• Government Information(p. 200)
• Information Literacy(p. 205)
• Lifelong Learning(p. 211)
• Local History and Genealogy(p. 216)
• Part 3 Tool Kit(p. 221)
• Groups: Identifying Options(p. 223)
• Groups: Reaching Agreement(p. 235)
• Library Communication(p. 246)
• Presenting Data(p. 265)
• Part 4 Workforms(p. 279)
• A Selecting Planning Committee Members(p. 281)
• B Community Data(p. 282)
• C Community Vision Statement(p. 287)
• D SWOT Analysis of the Community(p. 289)
• E Library Data(p. 291)
• F Developing Your Own Service Response(p. 296)
• G SWOT Analysis of the Library(p. 299)
• H Writing Objectives(p. 301)
• I Analyzing Activities--Effectiveness(p. 302)
• J Analyzing Activities--Efficiency(p. 303)
• K Gap Analysis(p. 304)
• L Activity Budget(p. 305)
• M Forced-Choices Process(p. 307)
• Index(p. 309)