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This text provides actual user problems that were called into the tech support hotline, along with sound fix-it advice. Elements include a perforated command card of frequently used Office commands; overviews at the beginning of each chapter; and sidebars that give background information.

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• Acknowledgments(p. ix)
• Introduction(p. xi)
• 1 Top 10 Frequently Asked Questions(p. xiv)
• 2 Getting Started with Office 2000(p. 12)
• Office 2000 Comes in Four Versions(p. 14)
• Installing Office 2000(p. 20)
• Customizing User Interfaces(p. 29)
• File Handling and Compatibility(p. 43)
• Using Help and the Office Assistant(p. 46)
• Miscellaneous(p. 51)
• 3 Writing with Word(p. 54)
• Word Features(p. 57)
• Creating and Saving Documents and Templates(p. 58)
• Entering and Editing Text(p. 70)
• Formatting Text(p. 79)
• Inserting Pictures and Objects(p. 85)
• Using Tables and Borders(p. 91)
• Using Macros(p. 97)
• Mail and Other Merging(p. 101)
• Working with Large Documents(p. 112)
• Collaborative Editing(p. 117)
• 4 Analyzing with Excel(p. 128)
• Excel Functions(p. 131)
• Using and Changing a Worksheet(p. 134)
• Entering and Changing Information(p. 144)
• Entering and Using Formulas and Functions(p. 148)
• Copying and Moving Information(p. 153)
• Adding Formatting, Patterns, and Borders(p. 155)
• Creating and Formatting Charts(p. 163)
• Sorting, Filtering, and Summarizing Data(p. 174)
• Working with PivotTables and PivotCharts(p. 179)
• 5 Presenting with PowerPoint(p. 182)
• PowerPoint Tools and Features(p. 184)
• Working with PowerPoint and Its Views(p. 187)
• Creating Presentations(p. 191)
• Using Templates and Masters(p. 202)
• Customizing Presentations(p. 206)
• Organizing Presentations(p. 218)
• Producing Presentations on Paper and on the Screen(p. 225)
• 6 Organizing with Access(p. 232)
• The Structure of Access(p. 234)
• Working with Access Databases(p. 237)
• Working with Tables(p. 247)
• Finding Data(p. 258)
• Creating and Modifying Forms(p. 269)
• Presenting Information with Reports(p. 278)
• Putting Data Online(p. 285)
• Importing, Exporting, and Linking Data(p. 287)
• 7 Communicating with Outlook(p. 290)
• Outlook Features(p. 292)
• Creating and Sending E-mail(p. 295)
• Using the Calendar(p. 316)
• Entering and Maintaining Contacts(p. 331)
• Establishing and Using Tasks Lists(p. 337)
• Keeping a Journal and Making Notes(p. 348)
• 8 Integrating Office Documents(p. 356)
• Ways in Which to Integrate Office 2000 Documents(p. 358)
• Sharing Files and Folders(p. 358)
• Pasting, Embedding, and Linking Between Applications(p. 364)
• Using Binders(p. 375)
• Adding and Modifying Documents Within a Binder(p. 386)
• Working with the Binder File(p. 391)
• Sharing Binders(p. 397)
• 9 Using Office with the Internet and Intranets(p. 402)
• The Online Capabilities of Office 2000 Programs(p. 404)
• Creating Internet and Intranet Documents(p. 405)
• Adding Hyperlinks to Office Documents(p. 416)
• Accessing the Web and Intranets with Office 2000(p. 426)
• Using and Publishing Web Pages with Office 2000(p. 433)
• Using Word with Your E-mail(p. 439)
• 10 Creating Web Pages with FrontPage(p. 446)
• Exploring the Internet and Intranets(p. 449)
• Automatic Web Page Creation(p. 456)
• Directly Creating and Formatting Web Pages(p. 463)
• Adding Pictures and Hyperlinks to Web Pages(p. 467)
• Using Tables and Frames(p. 474)
• Working with Forms(p. 480)
• Applying FrontPage Components(p. 485)
• Using Advanced Techniques(p. 488)
• 11 Working with the Rest of Office(p. 494)
• Drawing(p. 496)
• Microsoft Graph(p. 504)
• Clip Gallery(p. 514)
• Equation Editor(p. 518)
• Building Organization Charts(p. 523)
• Index(p. 529)