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This celebrated book, newly revised and updated, is a comprehensive treatment of organizational training and development: its basic ideas, organizational goals, and practical techniques. Dugan Laird, noted trainer, consultant, and author, shares his considerable experience in the whole field of human resource development and job-related training.The key to this book's ongoing popularity is its practicality: Laird's concern with the real-life problems and needs of T&D professionals. When and how should training be used, and what methods and techniques have worked and will work? The author's answers are supplemented by simple-to-follow process charts that outline each step of an effective training system. For this Second Edition, Laird has added material on new training technologies such as video and computer assisted instruction, explaining how and when they should be used to supplement traditional instructional techniques. How do you find training needs? What do you do when you don't give training? Learning objectives: who needs them? How do people learn? How important is teaching technique?

Tabla de contenidos provista por Syndetics

• Chapter 1 Why This Book?
• Chapter 2 Why Have a Training and Development Department?
• Chapter 3 What Do T and D Officers Do?
• Chapter 4 Where Is the T and D Department Located?
• Chapter 5 How Do You Find Training Needs?
• Chapter 6 How Do You Respond To Individual Training Needs?
• Chapter 7 What Do You Do When You Don't Give Training?
• Chapter 8 Learning Objectives: Who Needs Them?
• Chapter 9 How Do People Learn?
• Chapter 10 What Methods Shall We Use?
• Chapter 11 How Important Is Teaching Technique?
• Chapter 12 What Should Training Rooms Be Like?
• Chapter 13 What About Visual Aids?
• Chapter 14 What's Special About Training and Development Budgets?
• Chapter 15 How Can We Measure Training and Development?
• Chapter 16 How Do You Evaluate Training and Development?
• Chapter 17 How Do You Select and Care for the T and D Staff?
• Chapter 18 Where Does It All End?
• Index(p. 307)