Descripciones mejoradas de Syndetics:

By the most famous expert on quality in the world, this book offers a universal basis for quality planning--applicable throughout any organization and in all industries and extensively field-tested by quality managers in more than 50 manufacturing and service companies. 10 line drawings.

Reseñas proporcionadas por Syndetics

Library Journal Review

Juran, an expert on quality, attributes the quality problems prevalent in the United States today to errors in planning. To guide managers toward successful implementation of quality planning programs, he presents his new model for quality management. Among the topics covered are customer identification, measurements for quality standards, optimization of product design, and steps needed to set up company and departmental quality management programs. A valuable contribution to the literature, for both managers and students. Grace Klinefelter, Ft. Lauderdale Coll., Fla. (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.