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This updated and expanded edition is a practical handbook for librarians working in all types and sizes of libraries. It helps practitioners develop and manipulate descriptive statistical information to evaluate library services, track and control limited resources, and analyse data to support overall library goals.

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Library Journal Review

Seton Hall University Dean of Libraries Hafner (Democracy and the Public Library, Greenwood, 1993) has updated his 1989 classic (same name) on the application of statistical analysis tools in libraries. This is a superb resource worthy of selection as an assigned text in MLIS statistics classes, or as a reference manual for practicing librarians. Hafner adds nearly twice as many examples, figures, practical problems, self-assessment review quizzes, and tables in well-organized, detailed chapters that discuss basic statistical terms, data analysis methods, presenting data in charts and tables, measures of central tendency and variability, linear regression and correlation analysis, and sampling strategies. As anyone who has ever had a course in statistics knows, this can be a very intimidating topic to grasp, much less master, and Hafner has done a marvelous job explaining and describing the many examples with helpful, step-by-step analysis that will guarantee this vital resource a place in all MLIS programs. For librarians, this tool will help them better understand and present key quality indicators representing the best of their operations. Highly recommended for all library schools and larger public libraries.ÄDale F. Farris, Groves, TX (c) Copyright 2010. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.