Descripciones mejoradas de Syndetics:

Provides students and practitioners with the latest data on how to open, operate and manage housekeeping in a hotel or motel. Presents material in the order of responsibilities encountered by someone assigned to open a new facility and uses an authentic facility model throughout. New to this edition is a chapter on environmental services which covers hospitals and health care institutions, elementary microbiology, infectious waste control and disposal; additional information on material management with attention to OSHA requirements for handling cleaning supplies and chemicals; an expanded chapter on loss prevention, security surveys and liability due to negligence; and detailed coverage on budgeting a rooms department for a commercial hotel.

Tabla de contenidos provista por Syndetics

• Partial table of contents
• The Housekeeping Profession And The Principles Of Management
• The Executive Housekeeper and Scientific Management
• Planning, Organizing, And Staffing The New Organization
• Conceptual Planning
• Material Planning: Floors, Walls, and Windows
• Staffing for Housekeeping Operations
• Directing And Controlling Ongoing Housekeeping Operations
• The Hotel Housekeeping Daily Routine of Department Management
• Special Topics: Swimming Pool Operations And Management, Environmental Services, Safeguarding Of Assets, In-House Laundries, And The Full Circle Of Management
• The Safeguarding of Assets: Concerns for Safety and Security in Housekeeping Operations
• Appendices
• Glossary
• Index